Customer Service Representative - Reliable Credit Association : Job Details

We are looking for full-time in-office (40 hours per week) Customer Service Representative (CSR) to add to our team. If you have experience working directly with customers, enjoy working with people, and have excellent communication skills, this position if for you.

We are a successful 60+ year old company, with multiple locations, that provides credit to a broad range of qualified consumers. We have long term relationships with our customers and our dealers by extending credit with fast friendly service and integrity assured.

As a CSR, you are critical to the success of our organization. Your day will include interaction with diverse population of customers (primarily by telephone) providing general customer service, provide solutions, and negotiating. You will perform a variety of customer service-related duties as well as administrative support for branch operations (e.g. posting payments, processing paid accounts, mail and title processing, and accounts payable).

Qualifications:

* High school diploma or equivalent

* One year of direct customer service experience preferred

* Basic Microsoft Office computer skills

* Excellent interpersonal skills, able to communicate both in person and over phone

* Must be able to pass background check and credit check.

Benefits:

* Medical, vision and dental coverage.

* 401(K) with 6% employer match, additional discretionary contribution up to 3%

* Voluntary life insurance, short term and long term disability

* Paid time off

* Paid holidays

* Employee assistance program

-Bi-lingual (Fluent Spanish/English) preferred. Additional $1 per hour for bi-lingual

Schedule: Mon-Fri 8:30am-5:30 pm in-office (NOT REMOTE)

Location: 5031 168th St SW, Lynnwood, WA 98037