Customer Service Representative - SupremeX : Job Details

****SupremeX Envelope Western & Upstate New York****

2914 Walden Ave

Depew, NY, 14043

Tel: 716-###-####

Fax: 716-###-####

[email protected]

****Customer Service Representative****

Candidate Profile

A self motivator who is sales curious, with a problem-solving mentality

Outgoing and personable

Team player

Willingness to learn with a can-do attitude

Background in print and/or manufacturing preferred

Career oriented

Technically savvy

Responsibilities

Maintain relationships with current customers

Take orders, create quotes, offer alternatives

Collaborate harmoniously with internal manufacturing and support staff throughout the order fulfillment and problem resolution process for customers, including: quality issues, credit collection and inventory management

Develop and maintain a relationship with each client and an understanding of the customers buyer, business, needs, priorities, competition, etc.

Requirements

Strong business acumen

Articulate

2-4 years sales and customer service experience, preferably in print related or similar account base

College or University Degree preferred (ideally in Graphic Communications, Business, or Sales related program)

Effective listening, business communication (verbal and written), presentation, and teamwork skills

Intermediate computer skills, MS Office required

Reports to: Sales Manager

Why you will love SupremeX

Attractive compensation package

Competitive benefits + profit sharing

Exceptional career potential

About SupremeX

SupremeX is Canadas largest manufacturer and marketer of a broad range of stock and custom envelopes and growing provider of folding cartons, corrugated boxes, labels and fulfillment packaging solutions. Our vision is to be recognized as a dynamic employee-oriented organization creating revolutionary ways of providing exceptional service to support low-cost quality products. We are an organization defined by the passion of our team and their belief in the company growth and vast potential.