Customer Service Representative - Qonten : Job Details

**Customer Service Representative**

- | Tue, 09 Nov 2021 01:21:28 GMT

And completes interactions based on company standards and directives as well as within state and federal guidelines such as the privacy rules enumerated in HIPAA guidelines., Other duties:. Two (2) years of college coursework (at least 48 credit hours) plus one (1) year of experience in a specialized customer service environment. Develops the ability to listen, comprehend what is being said, and

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**part time**

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- | 4 hours ago Competitive hourly rate starting at $20 and up to $45 hourly (based on experience) with a potential of an annual performance bonus payout based on targets met.

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- | 5 hours ago Communication: Communicates in a clear and concise manner (whether orally or in writing) using business English, correct grammar, and precise vocabulary; learns

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- | 4 hours ago Ability to respond appropriately to changes in direction or unexpected situations. Oversees a team of Associates at front of store ensuring prompt, courteous

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- | 5 hours ago Monitor CSR Assistance and respond to customers: E-mails, process order requests, tracking shipments, respond to price inquiries, stocking availability

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- | 2 hours ago To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

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- | 3 hours ago At-home fixes, order processing, support escalation, optimizing high-speed services its all about creating a positive customer experience.

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- | 4 hours ago Provides friendly service to and maintains positive relationships with all internal and external Customers. Responsible for providing legendary Customer service

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- | 3 hours ago Elevate issues to next level of supervision, as appropriate. Knowledge of principles and processes for providing customer service, including customer needs

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- | 5 hours ago Establishing yourself as the customer's partner and Ribbon expert. Increasing agent activity by providing clear, concise overviews of the Ribbon program through

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- | 4 hours ago Goals and desired results can quickly change, and as a result this role requires regularly meeting and proactively establishing new relationships with