Customer Service Representative I - Stryker Corporation : Job Details

Work Flexibility: Onsite. Location: 510 Technology Drive STE #300, Irvine, CA - Shift: Monday Friday, 8:00 AM 5:00 PM, flexible. Summary:The Customer Service Representative I serves as the primary point of contact for customers before and after sales, supporting the sales team by fostering strong client relationships that directly impact service and product revenue. This role involves handling customer inquiries, coordinating with internal departments to resolve issues related to product information, pricing, shipping, warranty claims, and repairs, while also identifying new and add-on business opportunities. What You Will Do:Serve as a liaison for internal and external customers, answering calls and processing email requests with professionalism and accuracy. Place and process product orders while partnering with the Warehouse and Logistics team to ensure timely distribution. Build and maintain strong relationships with customers and the field sales team by providing accurate and ...Customer Service Representative, Customer Service, Representative, Processing, Manufacturing, Retail