Customer Service Representative I - Sentara Healthcare : Job Details

Sentara Rockingham Memorial Hospital Wellness Center is hiring a Customer Service Representative. Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling. Education. High School Diploma or Equivalent (Required)Certification/ Licensure. No specific certification or licensure requirements. Experience. Customer Service experience - 2 years (Required)Previous Data Entry experience. Talroo - Allied Health, customer service, data entry. Benefits: Caring For Your Family and Your Career - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick ...Customer Service, Customer Service Representative, Patient Services, Representative, Retail, Healthcare