Join our dynamic team at McNorton Mechanical in Pensacola, FL as a full-time Customer Service Rep, where you'll have the chance to connect with clients, and provide exceptional service that keeps our customers coming back for more. If you're passionate about building relationships, thrive in a fast-paced environment, and are ready to make a meaningful impact in an industry that values innovation and teamwork, we want to hear from you! Step into a rewarding career where every day brings new opportunities for growth and success at McNorton Mechanical! WHAT'S IN IT FOR YOU? We offer competitive pay of $20-$22 per hour, a consistent 8 AM to 4 PM schedule, and a supportive work environment fostering personal and professional growth. With structured hours and a competitive wage, you'll have the stability you need to succeed while advancing your career! All that you need is:
- HVAC customer service or dispatching experience
- The ability to manage high-volume inbound and outbound calls
- The ability to work in a fast-paced environment
- A proactive attitude with an outgoing and friendly personality
HOW DO WE CARE FOR OUR TEAM?OUR GREAT BENEFITS
- Health, dental, and vision insurance
- 401(k) with a 3% match
- Holidays and PTO
- Growth opportunities
- Ongoing training and professional development opportunities
WHAT CAN YOU EXPECT AS OUR CUSTOMER SERVICE REP? From the moment you start your day, you are the driving force behind seamless customer interactions. Whether handling incoming calls, guiding customers through their service options, or coordinating dispatch schedules, your ability to multitask and problem-solve ensures everything runs smoothly. Your persuasive communication skills help customers find the right solutions, and your attentiveness strengthens relationships, fostering trust and loyalty. Every call is an opportunity to make a difference, and you take pride in providing top-tier service while supporting the company's operational success. A LITTLE BIT ABOUT US McNorton Mechanical is a rapidly growing HVAC company based in Pensacola, FL. We pride ourselves on delivering top-notch service and building lasting relationships with our customers. Our team is passionate, results-driven, and dedicated to ongoing professional development. We foster a fun-loving, positive work culture where every team member is valued and encouraged to grow. No complainers here - just a committed team working together to achieve excellence! We hope you'll join us! TAKE THE NEXT STEP! If you think this Customer Service Rep job aligns with your requirements, then applying is simple. In fact, you can complete the initial application in about three minutes. Good luck! Candidates must successfully pass a background check and/or a pre-employment drug testing to be eligible for hire.
