Customer Service Rep - Randstad : Job Details

Randstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/ Customer service experience and be familiar with medical terminology. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! MUST be able to work ONSITE. Possib[ \n\t. Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information.\n\t. Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner\n\t. Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/c...Customer Service, Service, Retail, Staffing, Customer