Customer Service Rep. 2904 - Ultimate Staffing : Job Details

Customer Service Representative

Ontario, CA | Full-Time | $21-$25/hour

About the Role

We are seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our clients, providing exceptional service, processing orders, and supporting various administrative functions. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you!

Key Responsibilities

Respond to customer inquiries via phone, email, and in-person

Process orders, returns, and exchanges using ERP or CRM systems

Coordinate with internal departments to ensure timely delivery and resolution

Maintain accurate records and documentation

Assist with marketing and promotional activities (as needed)

Support front desk operations and general office tasks

Qualifications

High school diploma or equivalent (Associate's or Bachelor's degree preferred)

5+ year of customer service or administrative experience

Strong communication and interpersonal skills

Proficiency in Microsoft Office and data entry systems

Ability to multitask and prioritize in a dynamic environment

Bilingual (English/Spanish) is a plus

Benefits

Competitive hourly pay ($21-$25/hour)

Health, dental, and vision insurance

Performance bonuses and career growth opportunities

On-the-job training and supportive team environment

Work Schedule

Monday to Friday, 8:30 AM - 5:00 PM

Occasional weekend or evening shifts may be required depending on business needs

Location

Ontario, CA and surrounding areas (Rancho Cucamonga, Mira Loma, ONT Airport)Desired Skills and ExperienceCustomer Service Representative 2904 Ontario, CA | Full-Time | $21-$25/hourAbout the RoleWe are seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our clients, providing exceptional service, processing orders, and supporting various administrative functions. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you!Key ResponsibilitiesRespond to customer inquiries via phone, email, and in-personProcess orders, returns, and exchanges using ERP or CRM systemsCoordinate with internal departments to ensure timely delivery and resolutionMaintain accurate records and documentationAssist with marketing and promotional activities (as needed)Support front desk operations and general office tasksQualificationsHigh school diploma or equivalent (Associate's or Bachelor's degree preferred)5+ year of customer service or administrative experienceStrong communication and interpersonal skillsProficiency in Microsoft Office and data entry systemsAbility to multitask and prioritize in a dynamic environmentBilingual (English/Spanish) is a plus

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.