Customer Service - Diverse Staffing : Job Details

Job Position: Customer Service Location: Cartersville, GA 30120 Pay Rate: $18.00/hour Shift: 1st Description: Hours: 7am-4pm Ready for Your Next Job? Diverse Staffing Has You Covered! At Diverse Staffing, we specialize in quick placements for temp-to-hire roles that suit your skills and schedule. Dive into this excellent job opportunity. One of the great things about being assigned to a position with this customer is the opportunity to directly impact company success, making it a rewarding role for someone who enjoys responsibility, teamwork, and continuous improvement. Work regular business hours and be home in time for dinner! Join a family-owned business who truly value doing the right thing! Great company. Great leadership. Why settle for anything less? Opportunities like this don't come around often... but you deserve one that checks all the boxes. Day-to-Day Duties

• Serve as the primary point of contact for customers via phone, email, and in person.
• Enter and process customer orders accurately in the system.
• Provide product information, order status updates, and resolve inquiries promptly.
• Coordinate with production, shipping, and sales teams to ensure customer needs are met.
• Handle customer complaints with professionalism and escalate issues when needed.
• Prepare quotes, invoices, and supporting documentation as required.
• Maintain accurate records of customer interactions and transactions.
• Support account managers and sales representatives with administrative tasks.
• Assist with scheduling deliveries, pickups, and special requests.
• Build and maintain positive customer relationships to encourage repeat business.

Why Choose Diverse Staffing for Temporary Work? Check us out on Google and you will find we are the highest rated staffing company with the most reviews. We are an award-winning staffing agency for a reason! Get quick placements in roles that match your skills. In fact, many of our candidates secure a job on the very same day they apply! What's in It for You? Paid every week. Access to Health, Vision, and Dental benefits Safe workspaces and fair oversight Se Habla Espaol Where We Are: Diverse Staffing Norcross 5555 Oakbrook Parkway, Suite 155 Norcross, GA 30093 Phone: (770) ###-#### Email: [email protected] Job Requirements

• High school diploma or equivalent required; associate degree preferred.
• Minimum 2 years of customer service, administrative, or order processing experience (manufacturing or packaging industry a plus).
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and ability to learn ERP/order entry systems.
• Excellent attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Problem-solving skills with a customer-first mindset.
• Dependable attendance and ability to work overtime as needed.

Interested? Drop by or apply today and get started right away! Diverse Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status or other protected status. Diverse Staffing is committed to providing jobs for veterans transitioning to civilian life.