Customer Service - Scott Clark Toyota : Job Details

13052 Marie Garris Drive, Matthews, NC 28105

Bilingual English / Spanish AUTOMOTIVE SERVICE APPOINTMENT SCHEDULERPay Starting at $15+ /hour PLUS Bonuses Paid Training, Great Benefits & Room for Advancement!Previous Customer Service & Experience Handling High Call Volume in Any Industry Preferred.

Scott Clark Toyotais seeking to hire friendly, Bilingual English/Spanish BDC Service Representativesto set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department!We offer paid training, a great benefits package, and advancement opportunities to all our employees!Scott Clark Toyotahas worked hard to build a reputation for honesty, quality, and fairness through every interaction with our employees. We reward ambition, hard work, and dedication.Hear it from our employees!If you are self-motivated and driven and seeking a workplace where you will continue to grow We want to hear from you! Apply online today!

We offer:

• Excellent pay starting at $15 per hour PLUS performance bonuses!
• Full-time and Part-time positions available
• Monthly Performance Bonuses
• Paid Training
• Work/Life Balance: 5-day Work Week!
• Full Family Benefits Medical, Dental, Vision, Short/Long-term Insurance
• Life Insurance
• Paid Vacation / Sick time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Clearly defined career path for advancement

Responsibilities - Service Appt. Scheduler:

• Answer incoming calls and work with vehicle owners to book appointments for vehicle service
• Schedule automotive service appointments
• Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
• Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
• Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
• Assist with other duties as needed

Requirements - Service Appt. Scheduler:

• Bilingual English / Spanish required
• Automotive dealership experience is a plus!
• A great phone voice and experience handling high call volume
• Excellent multi-tasking abilities
• Proficiency in Computer Data Entry, Microsoft Word & Excel, and Multi-Line Phone systems
• A reliable and professional work ethic
• A positive attitude and professional appearance
• A valid driver's license and clean driving record
• A selling attitude and ability to meet sales targets
• Great customer service skills, including empathy and confidence
• Please upload your resume and complete the online assessment for immediate consideration!
• Must pass pre-employment screening We are a Drug-Free Workplace

We are an Equal Opportunity Employer.

All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or otherprotected status.

Required

Preferred

Job Industries

• Customer Service