Customer Service - Donor Support Technician - Michigan Staffing : Job Details

Responsible for preparing the donor, donor area, and equipment for the pheresis process. Main responsibilities include preparing the autopheresis machine, monitoring the donor and the pheresis process, disconnecting the donor when the process is complete, maintaining alertness to any reaction the donor may have, and ensuring the accurate recording of donor data in the electronic donor information management system.

Education: High school diploma or equivalent required. Experience: Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience.

Working Conditions: Ability to understand, remember and apply oral and/or written instructions. Ability to understand and follow basic instructions and guidelines. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time. Reach, bend, kneel and have high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs.

CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL's 401(k) Savings Program.

CSL is a company that values inclusion and belonging. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.