Customer Service Delivery Associate - Ingersol Rand : Job Details

At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge whats possible for a sustainable world. Were a team that dares to look at the worlds challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid Time off with up to 9 paid holidays, 15 vacation days and paid leave in support of volunteer and parental leave needs.
• A regular schedule (with overtime opportunities) and most workdays youll be dispatched from your house.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
• Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time.
• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.

Where is the work:

Onsite: This position has been designated as On-Site.

What you will do:

• Understand and follow oral and written instructions.
• Communicate clearly and concisely, both orally and in writing.
• Establish & maintain effective working relationships with those contacted in the course of work.
• Dependability requires being reliable, responsible, and dependable, and fulfilling obligations.
• Attention to Detail requires being careful about detail and thorough in completing work tasks.
• Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Integrity Job requires being honest and ethical.
• Self-Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Responsible for staging, shipping and receiving parts, equipment, and supplies.
• Stocks the supply house with an appropriate amount of merchandise.
• Deliver parts to customer locations or job sites.
• Practices safe material handling techniques, regularly using pallet jacks, forklifts, dollies, material carts, and rolling ladders.
• Filing of M/S's, freight bills of lading, equipment packing slips, etc. for inventory reconciliation and audit purposes.
• Receives, inspects, and stocks products.
• Keep warehouse area and parking lot area clean and orderly/neat.
• Flexibility to work overtime/weekends, as required.

What you will bring:

• Valid Drivers License
• Must be able to qualify for the Companys fleet insurance and maintain a satisfactory driving record with good driving record with no to very minimal traffic violations.
• Obey traffic laws and follow established traffic and transportation procedures.
• Turn in receipts and money received from deliveries.
• Read maps and follow written or verbal geographic directions.
• Verify the contents of inventory loads against shipping papers.
• Load and unload Supply deliveries.
• Follow safety procedures for vehicle operation.
• Read maps to determine routes.
• Must be able to receive information or instructions for performing work assignments.
• Safely drive and skillfully operate the Supply delivery truck to destinations.
• Inspects truck for defects before and after trips and reports any discrepancies indicating truck condition to supervisor.

Key Competencies: The position requires good eyesight, hearing and physical condition. While performing the duties of this job, the employee will be required to routinely perform a number of heavy physical tasks. The employee is regularly required to use hands to finger, handle, or feel, reach with hands and arms, and effectively communicate with others. The employee frequently is required to walk and stoop, kneel or crouch. The employee is regularly required to stand, sit, and climb or balance. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. The employee must be able to regularly push and pull loaded pallet jacks and material carts with 1,000+ pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Compensation: Base Pay Range: $23 an hour and up. Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.

Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.