Customer Service - Cruise Lines | Work From Home - Destination Knot : Job Details

Job Title: Customer Service - Cruise Lines | Work From HomeCompany: Destination KnotEmployment Type: Remote About Us: Destination Knot is a travel company that specializes in creating unforgettable cruise vacations, luxury getaways, and group travel experiences. We are passionate about helping our clients explore the world by sea while offering expert planning, exceptional service, and personalized support every step of the way.Job Description: We are looking for a friendly, detail-oriented Customer Service Representative - Cruise Lines to assist clients with their cruise travel needs. This work-from-home position is ideal for someone who enjoys helping others, is passionate about travel, and thrives in a remote support role. You will be the go-to contact for clients needing assistance with cruise bookings, questions, and trip details.Key Responsibilities:Answer client questions about cruise itineraries, cabins, amenities, and inclusionsAssist with booking requests, modifications, and travel preferencesProvide timely and professional customer service throughout the booking processCommunicate with cruise suppliers for updates, confirmations, and special requestsMonitor payment timelines, travel documentation, and post-booking follow-upKeep accurate records of client preferences and reservationsQualifications:Strong communication and problem-solving skillsCustomer service experience preferred (travel, hospitality, or retail a plus)Comfortable navigating online booking tools and email platformsDetail-oriented and able to manage multiple tasks independentlyPassion for cruise travel and learning about cruise linesNo prior travel industry experience required-training providedWhat You'll Gain:Flexible work-from-home schedulePaid training and team mentorshipIncome potential through performance-based project support and client satisfactionAccess to exclusive cruise perks, industry rates, and travel discountsGrowth paths into cruise planning, sales, or leadership rolesHow to Apply: If you enjoy delivering excellent customer service and love the idea of helping others cruise the world, we'd love to hear from you. Apply today to join Destination Knot and build a rewarding career from home!$40,000 - $70,000 a year