Clean Harbors
Job Location :
Norwell,MA, USA
Posted on :
2025-08-22T17:30:13Z
Job Description :
The Emergency Operations Center (EOC) Duty Operator is Responsible for operation of the 24-Hour Emergency Operations Center Receive and manage all communications traffic in and out of Clean Harbors EOC during assigned shift in a courteous and professional manner. The EOC Duty Operator I is responsible to ensure that all calls are handled appropriately and immediately. Record accurate and detailed information regarding the nature of every call notifying appropriate personnel of call ensuring complete customer satisfaction. Publish detailed EOC Report documenting every incoming and outgoing call per shift. Make timely notifications and accurately record data in accordance with customer requirements. Keep all EOC reference material up-to-date plus responsible for routine tests verifying accuracy of data and simulated drills. Must provide detailed shipping information pertaining to Hazardous Materials transported by Clean Harbors vehicles to response or regulatory personnel if requested E...Customer Service, Representative, Call Center, Operations, Service, Retail
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