Customer Service (Billing Analyst ) - Adecco US : Job Details

**Billing Analyst**Adecco is assisting a local client recruiting for Billing Analyst opportunities in in Albany, NY or Worcester, MA. This is an excellent opportunity to join a winning culture and get your foot in the door with a Financial company. If Billing Analyst sounds like something you would be interested in, and you meet the qualifications listed below, apply now!The Billing Analyst plays a crucial role in supporting the Customer Energy Integration (CEI) teams customer billing workstreams.The successful candidate will leverage their billing experience, preferably in a utility environment, to efficiently complete tasks and billing assignments that align with the program goals of distributed generation billing. This position requires a proactive approach to solving complex problems and driving solutions to completion, ultimately enhancing customer satisfaction.The department consists of four complementary teams, and this position is part of the NY Program Support team, which focuses on customer billing setup and maintenance to ensure accurate compensation for distributed generation.**Responsibilities for a Job Title include but are not limited to:**- Billing assignments that align with the program goals of distributed generation billing**-** Customer billing setup and maintenance to ensure accurate compensation for distributed generation.- The contractor will be responsible for identifying and addressing issues independently, demonstrating a proactive approach to problem-solving and taking initiative to improve processes.Candidates for Job Title must meet the following requirements to be considered:- Exceptional time management skills with the ability to prioritize tasks and meet deadlines.- Proven ability to adapt to changing priorities and work effectively under pressure.- Strong ability to work independently with minimal supervision, demonstrating self-motivation and drive.- Excellent communication skills are essential, with the ability to articulate ideas clearly and collaborate with team members and interface with customers when necessary.Performance Metrics:Performance will be evaluated based on the efficiency and quality of completed tasks, adherence to deadlines, and overall contribution to project goals.**Knowledge & Experience Requirements:**- An associates degree or the equivalent of a minimum of 3 years of relevant work experience is required.- Professional and/or academic experience in renewable energy, customer billing, and/or customer service is preferred.- Proven proficiency in relevant software (e.g., Microsoft Office products - Excel, Word, PowerPoint, Teams) and the ability to quickly learn other programs and applications such as Salesforce, SAP, and the companys customer billing system.**What's in this Job Title position for you?**+ Hybrid role, requiring in-office presence one day per week.+ Must be available from 8:30 AM - 5:00 PM Monday through Friday.+ **PayRate** : 24.82 / Hour+ Occasional travel may be required.· Weekly paycheck· Dedicated Onboarding Specialist & Recruiter · Access to Adecco's Aspire Academy with thousands of free upskilling coursesThis Job Title is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Billing Analyst position and other opportunities with Adecco in Albany, NY or Worcester, MA, apply today!**Pay Details:** $24.82 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:+ The California Fair Chance Act+ Los Angeles City Fair Chance Ordinance+ Los Angeles County Fair Chance Ordinance for Employers+ San Francisco Fair Chance Ordinance**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.