Customer Service Attendant I - Sports Center - Government Jobs : Job Details

The City of Cupertino Parks and Recreation Department has positions open at the Sports Center. Shifts will include weekdays, weekends, and holidays. This is a Part-Time Temporary Non-Benefited Position (maximum 995 hours per fiscal year). Definition: Under general supervision, receives and accounts for money; performs various clerical duties and facility management duties; interacts directly with the public; performs related work as required.

Duties may include, but are not limited to, the following: give tours, sell memberships, collect money, prepare reports, operate calculator, telephone system, copy machine, computers, printers, cash drawer, processes contracts; answers questions and complaints or refer them to appropriate officials, unlock doors prior to scheduled activities; inspects building and report malfunctioning equipment and security measures. Perform final security inspection before securing and locking building.

Knowledge of: Basic principles of customer service, office procedures and methods, and Microsoft Office. Ability to: on a continuous basis sit at a desk for long periods of time, operate multi-line telephone, basic PC experience, lift or carry weight of 45 pounds or less, handle cash drawer settlements, nightly deposits, take court reservations, set up fitness equipment, perform light cleaning and maintenance duties, proficiently use computer programs to check-in members and guests, generate contracts, register participants for lessons, sign up new members, perform point of sale/cash register functions, run reports. Monitor the facility, fitness room, tennis courts and racquetball court reservations, locker rooms, and all other areas and aspects of the facility and grounds. Explain and enforce pertinent city and department policies and procedures. Establish and maintain effective working relationships with co-workers, other City employees and the public. Communicate clearly and concisely, both orally and in writing. Education and Experience Must be a minimum of 16 years old and possess a valid American Red Cross CPR and First Aid certificate within 90 days of hire.

Application and Selection Process If you are interested in this opportunity, please submit your City of Cupertino employment application to Human Resource. This recruitment is open until filled and subject to close at any time. Applications must be filled out completely. Failure to complete the supplemental application will disqualify the applicant from the recruitment process. Failure to list work experience or stating See Resume in the work experience section of the application will be considered an incomplete application and subject to rejection. Resumes may be attached separately. Electronic applications may be submitted online through the City's employment page or application materials may be submitted to: Human Resources, 10300 Torre Avenue, Cupertino, CA 95014. Late applications will not be accepted. Applications will be screened according to the qualifications outlined in this job announcement. Applicants possessing the most desirable qualifications will be invited to continue in the selection process, which may include a written examination and/or panel interview. Additional Information The City of Cupertino is an equal opportunity employer and does not discriminate in employment on the basis of a person's race, religion, color, sex (including gender and pregnancy), sexual orientation (including heterosexuality, homosexuality, and bisexuality), national origin, ancestry, citizenship status, uniformed service member status, marital status, age, medical condition, genetic characteristics, and physical or mental disability. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise the City of Cupertino Human Resources upon submittal of application. Documentation of the need for accommodation must accompany the request. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.