Customer Service Associate - Goodwill : Job Details

Join our vibrant team at Goodwill as a Customer Service Associate, where your friendly demeanor and positive energy will help create a welcoming shopping experience for our customers. You will play a key role in providing exceptional service while supporting our mission of community enrichment!

Key Responsibilities:

• Customer Interaction: Greet customers warmly, provide assistance, and ensure they enjoy their shopping experience.
• Register Operation: Efficiently ring up purchases while maintaining professionalism and a cheerful attitude.
• Merchandising: Assist in organizing and refreshing merchandise on the sales floor to create an engaging environment.
• Fitting Room Assistance: Support customers in the fitting rooms, ensuring they have what they need for confident selections.
• Team Collaboration: Foster a friendly atmosphere that promotes teamwork and a sense of community among co-workers and customers.

Minimum Qualifications:

• Positive Attitude: An essential trait for creating a welcoming work environment.
• Basic Math and Literacy Skills: Necessary for handling transactions and performing job duties.
• Flexibility: Availability to work a varied schedule including evenings, weekends, and holidays.
• Background Check: Must pass a criminal background check in accordance with agency standards.
• Physical Abilities: Ability to lift up to 50 lbs. occasionally, 30 lbs. frequently, and 10 lbs. constantly.

Preferred Qualifications:

• Prior retail experience or certification is a plus.
• High school diploma, GED, HiSET, or equivalent educational background.

At Goodwill Northern New England, we prioritize the well-being of our employees. In addition to a supportive work environment, we offer:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Holidays
• 403(b) retirement plan with employer match
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential

Moreover, we provide private