Customer Service Assistant - Oldcastle : Job Details

What You'll Get to Do The Customer Service Assistant is focused on providing excellent support to internal and external customers and reports to the Customer Service Manager. This role is perfect for an individual who has excellent communication and problem-solving skills along with a positive friendly demeanor. A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader. Job responsibilities include:

• Meticulously enter customer order and other information, maintaining high standards of accuracy and attention to detail
• Accurately enter and maintain records, ensuring accuracy and organization
• Responsible for handling first-line external inquiries

• Efficiently scan and digitize physical documents, ensuring high-quality electronic copies and organized storage

What We Are Looking For

• A minimum of 3 years office support experience
• Excellent organizational skills, ensuring all tasks and projects are managed efficiently and deadlines are met
• Proficiency in Microsoft Office
• Ability to thrive in a fast-paced team-oriented environment

What OBE Offers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability--If you want to know more, please click on this link. Oldcastle BuildingEnvelope is an E-Verify Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.