Customer Service Agent - Arizona Staffing : Job Details

We're looking for friendly and detail-oriented individuals to join our team. You'll communicate with drivers throughout the day to confirm vehicle and load information. You'll help coordinate logistics and keep all parties informed of updates. You'll follow established procedures and assist with resolving any issues that may arise. You'll maintain accurate records and provide excellent customer service.

We're looking for individuals who are organized, detail-focused, and comfortable working in a fast-moving environment. We need strong communicators who enjoy helping others and working as part of a team. We're looking for people who are open to learning new systems and tools and can adapt quickly.

Preferred Experience & Skills:

• At least 1 year of customer service experience, ideally in a call center or fast-paced retail/restaurant setting.
• Familiarity with Microsoft Office, especially Excel.
• Ability to multitask and follow standard procedures.
• Strong communication and problem-solving skills.

Top Skills:

• Microsoft Office
• Phone etiquette
• Customer service

Additional Helpful Skills:

• Logistics or supply chain experience
• Call center or dispatch background
• Comfort with technology and keyboard shortcuts

Experience Level: Entry Level

Pay and Benefits: The pay range for this position is $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Tempe, AZ.

Application Deadline: This position is anticipated to close on Aug 21, 2025.

About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.