Customer Experience Officer (Head Office – San Juan) - Belo Medical Group : Job Details

The Customer Experience Specialist will have a multifaceted role responsible for the documentation and improvements for organizational processes and policies. This position is integral in fostering operation excellence, regulatory CX compliance, Loyalty Program Innovation, VIP Events assistance and coordination.

Qualifications:

• College Graduate preferably with a Degree in Business Administration, Marketing, or in Tourism / Hospitality Management
• Minimum of 1-2 years of experience in a Customer Service facing position.