Customer Engineer - Hume AI : Job Details

We are seeking a Customer Engineer to join our GTM team to help customers apply our cutting-edge voice AI technology. This role combines technical expertise, customer engagement, and product operations to ensure successful integration and adoption of the empathic voice interface (EVI) and OCTAVE TTS . You'll be instrumental in guiding customers through their journey with our technology, from initial onboarding to complete integrations, while gathering valuable insights to drive product improvements. Join us in the Bay Area and contribute to our endeavor to ensure that AI is guided by human values, the most pivotal challenge (and opportunity) of the 21st century.

About Us

Hume AI is dedicated to building artificial intelligence that is directly optimized for human well-being. We raised a Series B funding round in 2024 and just launched the beta of our next flagship AI model, EVI 3, a foundational speech-language model that drives an empathic AI assistant for any application.

Our models understand subtle tones of voice, word emphasis, facial expression, and more, along with the reactions of listeners. EVI 3 uses the same intelligence to handle transcription, language, and speech, understands and responds with the expressive, emotionally intelligent voice in real time – using any voice and personality you create with a prompt. It is rated higher than GPT-4o on empathy, expressiveness, naturalness, and speed, instantly speaks with 100K+ unique voices and styles, streams language, emotion, and reasoning – all at once, and is fast enough to feel truly conversational (