Customer Care Representative (Remote In AZ, TX, CO Only) - Remote Staffing : Job Details

Support a footwear distributor; provide premium service and build relationships with customers via phone, chat, email, and social media correspondence. Assist with order tracking, processing returns and refunds, warranty questions, and product questions. Assist customers with product information, website navigation, and general questions.

Skills & Qualifications:

• Minimum 1 year of customer service experience within food service, retail, or call center setting
• Must be able to pass a typing test with 40 WPM.
• Must have reliable internet with 50 Mbps download and 10 Mbps upload speed with ability to hardwire.
• Must be able to provide 1-2 previous managerial, supervisor, or team lead professional references.

Pay: $16.50/HR

Hours: Must be available between 8am-7pm Central Time Mon-Sun (will have 8 hour shift 5 days/week)

Contract Duration: Open-ended contract for peak season (expected through Jan/Feb 2026)

Start Date: September 26th (first day is orientation + 3 weeks of training)

100% remote in Arizona, Colorado, and Texas (excluding Houston) - Equipment Provided

Pay and Benefits: The pay range for this position is $16.50 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully remote position.

Application Deadline: This position is anticipated to close on Sep 15, 2025.