Customer Care Representative - ABB Group : Job Details

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, well give you what you need to make it happen. It wont always be easy, growing takes grit. But at ABB, youll never run alone. Run what runs the world. This Position reports to:Vice President of Customer Experience ABB Motion Drive Products in New Berlin, WI is hiring a Customer Care Representative to provide technical, order, and payment-related assistance/support to the internal and external customers. You will collaborate and coordinate with relevant stakeholders to obtain complete case ownership and to improve customer satisfaction. The work model for the role is: Hybrid #LI-Hybrid. You will be mainly accountable for: Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Recommends appropriate solution for customer requests, and coordin...Customer Care, Representative, Customer Experience, Retail, Banking, Sales