Customer Care Associate - Hilton Hotels : Job Details

We are looking for sales and goal-oriented agents who are motivated to reach the top tiers of the best vacation package compensation plan in the industry. If this is you, read further and click apply.

Compensation:?Hourly + Commission + Bonus; Average annual earnings $60k-$70k.

Schedule: Mid shift, Evening shift, and Late Shift?(Open availability required)

Location:?8325 Southpark Circle Suite 200 Orlando, FL 32819 (In office role)

What We Do:

The Vacation Phone Sales Representative will take inbound calls that are transferred from various sources to promote the companys products; explain available vacation offers, qualifications, sales terms; and answer all client questions appropriately and effectively attempt to sell vacations. Ensure client vacation expectations and sales process expectations are met or exceeded.

Duties:

Answer call transfer inbound calls to sell approved HGV/Bluegreen vacations

Operates with company approved scripts and within company guidelines

Maintains a minimum sales and conversion quota as set by department leadership

Who We're Looking for:

Must possess great people skills.

Must demonstrate excellent work ethic.

Must have a positive business demeanor like the rest of our enthusiastic staff.

Must be confident you'll be successful, just waiting for a career opportunity where you can prove yourself.

Full Schedule availability required.

Industry Discounts for you and your family to enjoy.

Health, Dental, and Vision Benefits available to all associates in this role (1st of the month after your 60th day).

Hourly plus commission + weekly bonus + monthly Bonus- Uncapped earning potential. Make $60,000 and up!

Requirements:

High school diploma or equivalent

1 year+ Sales and Telemarketing experience

1 year+ experience of customer service

Call center, collection agencies, telecommunications preferred

Strong verbal communication

Excellent phone etiquette demonstrating professionalism

Proficiency with Microsoft Office

Benefits:

Unlimited Income Potential: You will earn base pay + uncapped commissions!

Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.

Career Growth: We believe in developing our current talent, we promote within.

Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits.

Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization!

Associate use of resorts for personal travel: We believe that vacations make people happier by sharing time together, smiles and memories.

Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more.

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (Bluegreen) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated. Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW