Customer Business Lead -Kroger - Mondelez International : Job Details

Customer Business Lead -Kroger

Mondelez International

Job Location : Cincinnati,OH, USA

Posted on : 2025-08-09T07:23:57Z

Job Description :
Customer Business Lead

The Customer Business Lead (CBL) will drive Mondel?z International selling efforts on Kroger's Biscuit business. Through the implementation of the Mondel?z International business strategy on assigned business(es) the CBL will develop strategies to grow [category, franchise etc.] through the use of customer specific sales/marketing programs and coordinate cross functional teams to execute the customer business strategy.

Primary Responsibilities/Accountabilities:

  • Build Mondel?z International businesses with the customer as measured by share gains, joint value creation, volume targets, special programs, and new item introductions.
  • Coordinate and leverage Mondel?z International brand equities, account activities and cross-functional resources.
  • Cultivate strong customer partnership through the joint business planning process.
  • Continually analyze all aspects of the business for display, merchandising, pricing and assortment opportunities and develop strategies to capitalize on those areas of opportunity.
  • Support cross-functional business planning in category management, supply chain efficiency, technology, local marketing.
  • Develop tracks, analyze, evaluate and develop business plans based on Business Unit, customer strategies/initiatives and external factors.
  • Understand and utilize insight information applications, both internal and external (competition), to build total customer profits.
  • Tailor programs consistent with customer's strategy that deliver superior results and aligns with the business sectors' expectations.
  • Serve as primary interface with Mondel?z International HQ Sales organization for assigned categories.
  • Provide a single point of accountability to the customer for all Mondel?z International activities in categories assigned.
  • Provide updates to management on competitive activity (both at Customer and in the market), Customer specific strategy changes, key marketplace updates and other business-related activities.
  • Communicate and influence implementation of business plans to enable superior execution across key team members.
  • Drive efficient and effective trade programs to deliver best ROI and within budget.
  • Administer volume and trade promotion spending levels within budget while managing trade dollars as percent of revenue for maximum results.
  • Interface with key customer contacts to assess current service levels, understand areas for improvement and ensure improvement plans are implemented.
  • Lead and/or assist with category reviews and customer visits, including annual reviews.
  • Leverage Mondel?z International supply chain to meet the needs of the Customer.
  • Lead and manage a team of Customer Category Manager(s).

More about this role:

  • Education / Certifications: Bachelor's Degree Required, MBA preferred.
  • Job specific requirements: Minimum of 10 years of total sales/ BU/HQ planning and customer insights experience, with preference to individuals with consumer packaged goods experience.
  • Extensive knowledge of industry, category and/or Mondel?z International portfolio specific to category.

Travel requirements: Minimal travel required.

Work schedule: This is a full time, hybrid position based at our Sales Office in Cincinnati, OH.

The base salary range for this position is $134,200 to $184,450; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Apply Now!

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