Customer Associates! FULL-TIME! - RADIANCE MARKETING : Job Details

Benefits: Health insurance Opportunity for advancement Paid time off Training & development !e're passionate about delivering outstanding service and creating memorable experiences for our customers. As a growing company in [industry, e.g., e-commerce, tech, retail], we're looking for enthusiastic, reliable, and customer-focused individuals to join our team as Customer Associates.Position Overview: As a Customer Associate, you will be the first point of contact for our customers. You'll handle inquiries, resolve issues, and ensure every interaction leaves a positive impression. Whether it's through phone, chat, or email, your goal is to provide exceptional support and contribute to customer satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries promptly and professionally via phone, email, and live chatResolve product or service issues by clarifying customer complaints and determining the best solutionProcess orders, forms, applications, and requestsMaintain accurate records of customer interactions and transactionsCollaborate with internal teams to improve customer experienceQualifications:High school diploma or equivalent (Associate's or Bachelor's degree a plus)Prior customer service or call center experience preferred but not requiredExcellent communication and problem-solving skillsAbility to multitask and stay organized in a fast-paced environmentComfortable using computers, CRM systems, and standard office softwareA positive attitude and a genuine desire to help peopleWhat We Offer:Competitive pay and performance bonusesPaid training and ongoing development opportunitiesFlexible scheduling and remote work options (if applicable)Health, dental, and vision insurance (for eligible employees)A friendly, supportive, and team-oriented culture Compensation: $25.00 per hour To see all available job openings and apply, click the find jobs buttonRadiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries.At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals