Customer Account Representative - Alphabe Insight : Job Details

Company DescriptionAbout Us At Blue Print Out, we specialize in creating innovative and impactful promotional strategies that bring brands to life. Our team is dedicated to delivering memorable event experiences, tailored marketing campaigns, and measurable results for our clients. With a focus on creativity, precision, and excellence, we help businesses connect with their audience in meaningful ways. Job DescriptionJob Description We are seeking a detail-oriented and customer-focused Customer Account Representative to join our team in Dallas, TX. In this role, you will be the primary point of contact for our clients, ensuring their needs are met from order initiation through final delivery. You will manage accounts, provide accurate updates, and work closely with internal teams to ensure smooth operations and client satisfaction. Responsibilities

• Serve as the main liaison between clients and internal departments.
• Manage customer accounts, including processing orders and following up on requests.
• Provide timely and accurate information regarding order status, pricing, and product details.
• Resolve client concerns and escalate issues when necessary.
• Maintain detailed records of client interactions and transactions.
• Collaborate with sales, production, and logistics teams to meet project deadlines.
• Identify opportunities for account growth and upselling of services.

QualificationsQualifications

• Bachelor's degree in Business Administration, Communications, or related field preferred.
• Proven experience in customer account management or customer service (minimum 2 years).
• Strong communication, interpersonal, and problem-solving skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite and CRM software.
• Detail-oriented with strong organizational skills.

Additional InformationBenefits

• Competitive salary within the range of $59,000 - $66,000 per year.
• Opportunities for professional growth and career advancement.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Supportive and collaborative work environment.
• Ongoing training and development programs.