Crisis Worker - 2nd Shift - GRYPHON PLACE : Job Details

Job Title: Crisis WorkerReports to: Crisis Program ManagerJob Status: Non-exempt, Hourly, Part-time & Full-TimeSTATEMENT OF THE JOBProvides information, referral services, and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week.ESSENTIAL DUTIES AND RESPONSIBILITIESProvides support and consultation to shift team partnersProvides and supports triage and routing functions on shift per the team's goalsProvides complete, accurate documentation of client contactsEnsure that client rights and confidentiality are maintainedCollaborates with other program staff to assure client access to emergency assistanceFollow-up with imminent risk clientsConduct accurate assessments of suicide and other emergenciesResponsible for staying current with all ongoing training requirements for both servicesAssists with community outreach activities as assigned by the management teamActively involved with agency programs and eventsSupports operations during times of disaster as defined by agency policyMaintains up to date knowledge of agency processes and policies & proceduresPerforms all other duties as assignedREQUIREMENTSHigh school diploma and experience with human services preferred. Successful completion of Basic Crisis Intervention training and Crisis Management training is required (provided by Gryphon Place). Must have availability weekdays, evenings, some weekends and/or overnights.You must work at least: 8 hours per week (your regular schedule), 3 additional shifts per month, and 3 holidays per year.KNOWLEDGE / SKILLS / ABILITIESWell-developed interpersonal skillsExcellent computer skillsDemonstrated crisis intervention skillsVersed in substance abuse issues and mental health issuesClear and effective communication and accurate assessment of inquirer's needsAbility to function as a team member in an experiential learning settingAbility to effectively problem solve and resolve conflictAbility to work independently with minimal supervisionAbility to maintain professional expectations and assist individuals with diverse backgroundsKnowledgeable of program procedures and contact centers informational systemMust have reliable, secure internet service along with cellular phone.Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non job-related disability, race, religion, sexual orientation, veterans' status. EOEPI34d166dcc129-25660-#######4