Crisis Associate - Crisis Respite - Marion County, OR : Job Details

Salary: $26.82 - $35.91 Hourly Location : Salem, OR Job Type: Full-time Regular Job Number: 551-2025-10 Department: Health and Human Services Division: HHS - BH - Acute and Forensic Diversion Svcs Opening Date: 08/25/2025 Closing Date: 9/7/2025 11:59 PM Pacific FLSA: Non-Exempt Bargaining Unit: 06 Marion County requires on-site work. Remote work is not available. We currently have an open position with the Behavioral Health Crisis Center in Salem, Oregon. This recruitment is for a Qualified Mental Health Associate (QMHA), or someone who can be credentialed as a QMHA within 90 days of hire. This position is working with a team of clinicians, clinical supervisors, peer support specialists, and other QMHAs. Do you enjoy helping your community? Do you find it rewarding to help others with improving the quality of their lives? This may be the position that is just right for you. As a Crisis/Respite Associate, you will assist others when they are at some of their lowest points and you can help them navigate the many intricate systems that our world has. If this sounds like something you may be interested in pursuing, we encourage you to submit your application today. GENERAL STATEMENT OF DUTIES Provides individual and group recreational, social and skills training services under a professionally developed service plan; keeps records of persons served status; performs service plan directed case management functions under close supervision; performs related duties as required. Primary responsibility of this class is to assist and support other mental health professionals, without primary responsibility for a caseload. SUPERVISION RECEIVED Works under close supervision of a supervisor who assigns work, establishes goals, and reviews the results obtained for overall effectiveness. SUPERVISION EXERCISED Supervision of others is not a responsibility of positions in this classification. Typical Duties - Duties include, but are not limited to the following Provide behavioral health services to adults/children/families for individuals we serve at the Behavioral Health Crisis Center. Perform work using a person-centered, strengths-based, recovery-oriented, trauma-informed, culturally sensitive, and ethically guided approach. Skills Training

• Provide individual and group skills training in accordance with the individualized service plan in order to move individuals toward recovery, independence, and community integration.
• Skill training areas include activities of daily living (ADLs) and instrumental activities of daily living (IALDs), such as hygiene, medication management and support, grocery shopping, cooking, obtaining benefits and entitlements, scheduling appointments, transportation, social skills, community integration, development of individuals' natural supports, etc.
• Transport individuals to appointments and resource linkage. Driving is required.
• Provide skills training involving teaching coping skills, relaxation techniques, and crisis intervention skills.
• Daily check-ins at the crisis respite apartments and transitional treatment beds.

Case Management

• Provide treatment plan directed by case management to assist individuals in accessing community services, support, and housing. Case management include making referrals and coordinating with other agencies to obtain services and resources for individuals; advocacy and brokerage on behalf of client to access community resources, benefits, and entitlements; and monitoring services.
• Participate in intra-agency and interagency case staffing for purposes of evaluation and treatment planning for individuals.
• Assist individuals with accessing various resources such as food boxes, SNAP, grocery stores, housing, and others; as directed by a QMHP and/or clinical supervisor.

Documentation

• Maintain accurate and timely clinical documentation in accordance with Federal, State, County, and treatment program requirements under the direction of the clinical supervisor.
• Meet performance expectations for time and billing standards.

Miscellaneous

• Work with a team of clinicians and supervisor for clinical supervision, treatment planning, staff and departmental meetings, and trainings.
• Participate fully as a supportive, reliable, positive, collaborative, and professional team member during the development of individual treatment planning, daily clinical team meetings, and client crisis intervention.
• Clean crisis respite locations and/or transitional treatment beds as needed, when directed by a QMHP and/or clinical supervisor.
• Provide backup to the front desk and/or answering the crisis line (will be logged into Touchpoint when at BHCC).
• Must be able to drive county vehicles.
• May respond directly in the community to provide services through the direction of a QMHP and/or clinical supervisor.
• Perform other job duties as assigned by the supervisor.

Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training. Requirements for the PositionEXPERIENCE AND TRAINING

Three years relevant work experience in a behavioral health services field; OR

Bachelor's degree in a behavioral science field; OR

Any satisfactory combination of work, education, training or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

• Must possess a current Mental Health & Addiction Certification Board of Oregon (MHACBO) Qualified Mental Health Associate certification (QMHA) or register within ninety (90) days of hire, and complete in accordance with MHACBO guidelines. See MHACBO website for requirements.
• This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
• Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at:
• The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position
• This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at:
• This assignment is represented by a union.
• This is a full-time position, which is eligible for overtime.
• Typical Work Schedule: Sunday - Wednesday, 11:00 a.m. - 10:00 p.m. with flexibility depending upon the needs of the department and program.

KNOWLEDGE, SKILLS, AND ABILITIES Working knowledge of the general concepts of mental health (including common symptoms for major behavioral health conditions) and chemical dependency as well as community resources; de-escalation, crisis intervention, and engagement strategies; strengths-based resiliency and recovery models; definitions of basic- and community-living skills; measurable goals/outcomes of mental health recovery, substance use disorders recovery, and co-occurring disorders recovery; evidence-based strategies for skills training and improving overall health; daily living activities that promote health and wellness. Ability to demonstrate active listening skills and interviewing techniques; establish effective working relationships with diverse individuals and foster shared decision-making with behavioral health consumers, family members, and providers; clearly convey information about behavioral and general health; exercise cultural and trauma-informed competency when linking to resources; follow directions and accept feedback in a professional manner; prepare reports and document services provided to persons served in a timely and professional manner with clarity, conciseness, and completeness; work within an interdisciplinary team; practice appropriate boundaries with consumers; recognize unsafe situations. PHYSICAL REQUIREMENTSOperates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; lifts up to 15 lbs.; pushes, pulls and carries up to 10 lbs.; moves carts weighing up to 10 lbs.; operates a keyboard, speaks with a clear and audible voice; reads a 12 pt. font; hears a whispered level of speech; may work in areas exposed to heat, cold, dust, smoke, noise, or chemicals; may work in areas that are uneven or wet. Additional Information and/or Attachments We offer tuition assistance for employees interested in professional development.

• Up to $1,500 per year to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County policy administrative policies regarding tuition payments. The policy can be found at:

PUBLIC SERVICE LOAN FORGIVENESS Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education. VISA SPONSORSHIP Marion County does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States. VETERANS' PREFERENCE Applicants are eligible to use Veterans' Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-###-#### and 105-###-####. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application. DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
  • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

• In addition to one of the above documents, Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce. Applicants with a disability may request reasonable accommodation, through Human Resources, in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mail if you wish to request an accommodation. Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, For a complete and detailed overview of the MCEA benefits package, , and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA. Salary and benefits are subject to union contract negotiations and may change as a result. 01 To receive credit for your supplemental questions, your answers must be supported by details in the education and/or work experience section of your application form. See resume is not an acceptable answer. Do you understand this statement?

• Yes
• No

02 Are you, or have you been, credentialed by the Mental Health & Addictions Certification Board of Oregon as a Qualified Mental Health Associate (QMHA)?

• Yes
• No

Required Question