CREW Paint Specialist - Ace Hardware : Job Details

Job Description

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Come Join our C.R.E.W.! (Courteous, Responsible, Enthusiastic, Workers) About Mayer Paint and Hardware Mayer Hardware is a super store on a city block, selling everything you need to complete your project at a convenient location in the heart of the North Winton Village in Rochester NY. Mayers is known for having everything you need and more with employees that embody customer service at its best. The store carries all core home improvement categories (Paint, Lawn & Garden, Plumbing, Electrical, Hardware, Tools, and Housewares) and is always bringing in new and different products that keep it on the cutting edge of industry trends. General Summary Mayer Hardware's Paint Department is known for being the best in the Rochester area! Paint Specialists work primarily in the Paint Department assisting residential and commercial customers with all things related to paint. The best applicants for this job have experience painting professionally and a key eye for color matching and design trends. Paint Specialists assist customers in picking out colors and the right type of paint, mix and match stock or custom colors, and deals with all customer questions and concerns with their projects. The Paint Specialist will also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: Provide a positive representation of Mayer Paint and Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements It is required that you be able to use computers and basic computer programs. Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Experience as a professional painter is preferred. Experience in color/home design preferred. Physical Demands Standing, walking, lifting (up to 80lbs) and climbing.