Responsible for all operating elements of the program including clinical, administrative and service delivery functions.
This is a full-time, benefit eligible position working Monday-Friday.
ESSENTIAL FUNCTIONS – JOB SPECIFIC
Oversee the application of a Community Psychiatric Rehabilitation Program as defined by CPRC certification standards, CARF standards, and Compass Health Network PolicyOversee and determine CPRC eligibility for new clients, and ensure timely program enrollment of new clients, as well as appropriate and timely dischargesEnsure quality clinical care as measured by clinical outcome measurements and compliance measures (i.e. Fidelity scores, trends in scores of DLA-20, PHQ-9, GAD-7, progress on clinical treatment protocols, etc.), including, but not limited to:Medically necessary interventions based on up-to-date assessments, Wellness Plans, and appropriate treatment protocolsDevelopment of, administration of, and clinical oversight of, all CPRC clinical treatment protocolsUse of Supervisor spreadsheets and other available data to guide and measure effectiveness of clinical interventionsDirect clinical treatment provided by Supervisors and teams based on all available quality and compliance information, to include reviewing, distilling, and communicating applicable information and data to Supervisors for actionTimely and accurate documentationEvidence-based practices (i.e. ITCD, ACT, ACT-TAY, Wellness Coaching, Zero Suicide) are implemented and delivered to fidelityOversee response to client crises, including clinical direction and review of all critical and clinically significant eventsEnsure quality clinical care is provided by all teams, and work with clinical VP and other CPRC Directors to ensure consistent processes across CPRC in the Compass systemEnsure all clients have access to benefits needed for quality clinical careChampion and facilitate integration among CPRC and other departments/teams at Compass and with community partnersOversee staff training/professional development and HR issuesProvide timely reviews of staff job requirements training needs to assure competency in compliance with applicable standardsEnsure that all staff provide services within the scope of their role, education, and trainingDevelop and review employee AIM plans, ensuring progress toward AIM goals on teamsOversee HR/coaching/disciplinary issues with staffPrepare and submit reports as required to the Department of Mental HealthOther duties as assignedSUPERVISORY RESPONSIBILITY:
• Oversee day-to-day operations and tasks of supervisees• Complete performance development/AIM process• Time card management – manages time sheets• Ensures progress and development is made toward departmental strategic plan goals
