Court Access Services Coordinator - State of Iowa : Job Details

Salary : $58,219.20 - $92,040.00 Annually Location : Indianola - 50125 - Warren County, IA Job Type: Full-time Job Number: 26-00397 Agency: 444 Judicial Opening Date: 08/15/2025 Closing Date: 8/25/2025 11:59 PM Central LinkedIn Tag: #LI-DNP Point of Contact: [email protected] To Apply: Candidates will need to submit a cover letter and resume. All applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer. Job Description Do you have a passion for helping people? Do you have a positive, service-oriented attitude and can problem solve and multitask? If so, then you are the perfect addition to our team! The Fifth Judicial District of the Iowa Judicial Branch has an immediate opening for COURT ACCESS SERVICES COORDINATOR. The Court Access Services Coordinator facilitates access to court interpretive resources, Americans with Disability Act resources, and other resources to support individuals navigating the legal system. Location: Warren County Courthouse, Indianola - This position will be under District Court Administration supervision. To Apply: Candidates will need to submit a cover letter and resume. All applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer. Pay: The hourly range for this role is $27.99 - $44.25. New state employees are expected to start at the base salary, however we can review based on qualifications for a higher starting rate. This is a contact-covered, FLSA non-exempt position. Hours: Monday - Friday 8:00A - 4:30P To be successful in this position you will need to have the following:

• Comprehensive knowledge of court procedure, terminology and Iowa Court Rules.
• Ability to handle sensitive situations with empathy, discretion, and professionalism.
• Strong Interpersonal skills to build effective working relationships.
• A genuine passion for public service and a commitment to shared goals.
• Critical thinking skills.
• Excellent listening, writing, and verbal communication skills.
• Detail Oriented.
• Effective problem-solving skills.

Under the direct supervision of district court administration, the responsibilities of this position include:

• Learning the complexities of our court case processing system using our statewide Electronic Document Management System (EDMS).
• Coordinate and manage court access programs and services.
• Assist a diverse population, including sensitive situations, with understanding court procedures and accessing legal resources.
• Coordinate with staff on court schedules and access needs for court proceedings.
• Maintain accurate records and documentation of services provided.
• Monitor and evaluate the effectiveness of court access programs and recommend improvements.
• Ensure compliance with all relevant laws, regulations and policies.
• Travel within the district may be required.
• Other duties as assigned.

What's in it for YOU:

• Collaborative, positive work environment
• Talented and passionate team members that will help you grow and learn
• Opportunities to make a widespread difference in the lives of Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees' Retirement System (IPERS) Retirement plan
• Employee discount program

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the To Apply section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise Minimum Qualification Requirements The incumbent must meet the minimum requirements to qualify for the position. 1) High school diploma (or high school equivalency diploma). 2) Two (2) years of experience in customer service or a closely related experience. Experience in a legal, court, or judicial setting is preferred. Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience. 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the Iowa Judicial Branch.

• Yes
• No

02 PLEASE READ CAREFULLYHave you filed a registration statement pursuant to the federal Foreign Agents Registration Ace of 1938, as amended, 22 U.S.C. S611 et seq?

• Yes
• No

03 Please explain any gaps in your employment history? 04 Have you ever received a disciplinary suspension, been asked to resign, or discharged from a job? If yes please explain below. 05 What is your minimum salary requirement? 06 Your application for employment with the Iowa Judicial Branch will generally be treated as confidential under Iowa Code section 22.7(18). However, if you consent to allow Judicial to treat it as a public record per Iowa Code section 22.7(18)(a), please check Yes, I consent below.

• Yes, I consent
• No

07 List any professional licenses you hold: 08 Iowa Judicial Branch Employees ONLY: Have you completed the Iowa Judicial Branch LinkedIn Learning Leadership and Professional Development Certification?

• Yes
• No

Required Question