Counselor 2- Wellness, Experience Delivery EAP Worklife (Work from home) - Humana : Job Details

**Description**The Counselor 2 provides ongoing and crisis intervention focused on the emotional, social, vocational, educational, health-related, developmental, and organizational concerns that impact daily lives. The Counselor 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.**Responsibilities**The Counselor 2 addresses a wide range of issues including problems in daily living, psychiatric crisis, and critical incidents. In addition:+ Requires expertise and knowledge of general mental health and substance misuse assessment+ Ability to assess and develop effective short-term interventions for high risk situations (suicidality, severe substance abuse, psychiatric decompensation, etc.)+ Grief counseling, workplace problems, and management consultation.+ Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.+ Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.+ Follows established guidelines/procedures.**Required Qualifications**+ Master's level degree in Social Work, Psychology, Counseling or other applicable field+ Applicable State licensure in field of study, licensed for independent clinical practice (LPC, LCSW, LMFT, etc.)+ 3 or more years of work experience in applicable field+ Excellent verbal, communication, interpersonal skills**Preferred Qualifications**+ Certified Employee Assistance Professional (CEAP)+ Call center or enterprise environment experience is highly desired.+ Experience providing EAP services and support telephonically+ Knowledge of community health and social service agencies and additional community resources+ Bilingual (English/Spanish); speaking, reading, writing, interpreting and explaining documents in Spanish**Additional Information**+ Location: WAH anywhere in the United States+ Ability to work between the hours of 7:00AM - 7:00PM EST+ This is an hourly position+ This is a work from home position where you will be offering your expertise and support over the phone.**Scheduled Weekly Hours**40