Salary: $4,184.00 - $5,610.00 MonthlyLocation : Snohomish County - Everett, WAJob Type: Full Time - PermanentRemote Employment: Flexible/HybridJob Number: 2025-05582Department: Dept. of CorrectionsDivision: ODS - RecordsOpening Date: 08/11/2025Closing Date: 8/20/2025 11:59 PM PacificSalary Information: The high end of the salary range, Step M is typically a longevity step DescriptionCorrectional Records Technician (CRT) Employee and Business Support Services - WEST 1 Everett Regional Records UnitEverett, WA*This position may be eligible for telework hybrid and available for a flexible work schedule once initial training is complete which may take up to six (6) months. In-office work is required at a minimum of 1-2 days per week depending on workload needs.The Washington State Department of Corrections (DOC) is seeking an analytical, highly motivated, and qualified individual to fill a permanent Correctional Records Technician (CRT) position within the WEST 1 Everett Regional Records Unit located in Everett, WA. This position provides an introduction into sentence calculations for DOC and has the opportunity for growth. It's a terrific opportunity for anyone with data entry skills who enjoys problem solving, research and has an eye for detail who desires a career in the criminal justice field. If you enjoy a positive work environment with flexible schedules, paid holidays/sick leave/vacation and continued on-the-job training, this could be the position for you. We communicate on Microsoft Teams throughout the day to support the hybrid/flexible telework environment and your team is available to assist you and your on-the-job training needs. This recruitment may be used to fill future CRT vacancies in this unit over the next sixty (60) days. Agency Profile: Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State DOC professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all individuals under DOC jurisdiction can learn to make choices that contribute to a safer society.Our mission at the Department of Corrections (DOC) is to 'improve public safety by positively changing lives'. With a vast number of innovative sustainability programs, and evidence-based practices used to reduce recidivism, Washington State is highly regarded as a strong leader in the field of Corrections. For additional information about the agency, please visit Application Process To begin the online application process:
- Click the green 'Apply' button on the job posting and sign in or create an account.
- Complete your application.
- Please be sure to attach the following to your application:
- A cover letter outlining how you meet the qualifications for this position,
- A detailed chronological resume; and
- At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. Note: Phone number AND email address are required for all professional references.
- Click Accept & Submit to submit your application.
Incomplete application packages may disqualify an applicant from the application process. We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.DutiesAs a custodian of incarcerated and supervised individual records, the Correctional Records Technician (CRT) will perform duties in the Correctional Records Office to ensure compliance with appropriate laws and agency policy. The CRT contributes to the agency's mission to improve public safety by entering, auditing, and interpreting, on behalf of the agency, the legal documents that hold Incarcerated Individuals within the agency's facilities and/or supervised individuals under the jurisdiction of the Department of Corrections for appropriate confinement and supervision within the community.Work Assignments Include:
- Complete initial, second or release audits as necessary for sentence structure and release from re-entry confinement.
- Resolve any problems related to sentence structure and time accounting.
- Prioritize Incoming incarcerated individuals by ERD and PRD.
- Complete appropriate incarcerated individual's records paperwork.
- Update Prison Movements by verifying, entering or updating transfer and admission codes to Reentry facility along with assignment of appropriate CCO.
- Complete Law Enforcement Notification and Victim Witness notification for transfers and release of Incarcerated Individuals from the Reentry Facility.
- Apply Supreme, Appellate, and Superior court decisions, RCWs, and Indeterminate Sentence Review Board redeterminations.
- Ensure the contents of Incarcerated Individuals' records are legal and accurate, and maintained in a secure setting following records procedures for central/medical files.
- Review and verify accuracy of legal documents.
- Establish and validate agency jurisdiction of Incarcerated Individuals.
- Verify electronic database information against source documents.
- Troubleshoot and problem-solve the use of Incarcerated Individuals database systems.
- Audit database information and Incarcerated Individuals records.
- Verify identification of incarcerated individuals to law enforcement.
- Implement operational adjustments within the correctional records office.
- Utilize Microsoft Teams to meet and train virtually in the absence of in-person availability.
- Utilize, update, and maintain databases and programs.
- Enter information, sentences, and modifications into the Department's electronic Incarcerated or Supervised Individuals' database.
- Correspond with appropriate court or other legal staff.
- Scan and Index Court and DOC Documents into OnBase Imaging System.
- Archive Incarcerated Individuals' records.
- Process incoming and outgoing mail according to established procedures for Central /Medical files.
- Maintain confidentiality of information protected by agency policy or federal or state laws.
- Respond to all inquiries regarding records issues.
- Correspond with DOC staff, incarcerated or supervised individuals and their counsel.
- Advise management and staff concerning new, existing, and previous laws.
- Respond to requests for public disclosure.
- Process criminal history records requests.
- Testify in court regarding the validity of incarcerated and supervised individuals' records and identity.
- Provide direct support to release caseload carrying CRT staff and assistance to CCD's GRE records and other records units as needed.
- Mentor other records staff.
- Participate in unit team meetings, statewide records meetings and all training.
- Provide feedback and support to CRS/CRT-L of training needs.
- Provide assistance in onboard training for new staff as well as assistance with continued on-the-job training as needed.
- Assist CRS and CRT-L in recognizing staffing coverage issues.
- Provide support in preparation, training, implementation, and project assignments to agency administrators.
- Participate in OMNI development and special projects as assigned by the Records Director, Senior Records Manager or RMS.
- Review Policy and Procedure updates as assigned by the Records Director, Senior Records Manager or RMS.
- Provide assistance to other specialized records units as workload dictates.
- In the absence of supervisor/lead complete time sensitive work and urgent issues.
- Other duties as assigned.
QualificationsRequired Qualifications:
- High School diploma or equivalent.
- Must respect and maintain confidentiality.
- Ability to use independent judgment to accomplish tasks and solve problems.
- Demonstrated ability to effectively communicate with co-workers, the public, and/or criminal justice agencies.
- Demonstrated ability to analyze and solve problems under highly stressful or adverse situations.
- Demonstrated ability to learn and utilize computer-based applications in the performance of job duties.
- Demonstrated mathematical skills to compute complex sentence structure calculations.
- Ability to work with speed and efficiency shifting attention between tasks.
Preferred/Desired Qualifications:
- Experience maintaining, processing, entering, and/or calculating sentence structure for incarcerated or supervised individual's records.
- Demonstrated entry and calculations of Washington State judgment and sentences.
- Knowledge of criminal history and or judgment and sentence document processing.
- Knowledge of the criminal justice system and its related documents.
- Knowledge of outlook and database entry.
NOTE: Incarcerated or Supervised Individuals records are defined as records containing certified copies of the original documents relating to the individuals' crime and sentence. An individual's records are not property files, grievance files, administrative files, treatment files, medical files, slough files, parole files, counselor files, or custody files. Supplemental InformationSupplemental Information:Mission: The mission of DOC is to improve public safety by positively changing lives.Our Vision: Working together for safer communities.Our Commitment: To operate a safe and human corrections system and partner with others to transform lives for a better Washington.For additional information about the agency, please visit What We Offer:As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
- Remote/telework/flexible schedules (depending on position)
- Up to 25 paid vacations days a year
- 12 days of paid sick leave a year
- 12 paid holidays a year
- Generous retirement plan
- Flex Spending Accounts
- Dependent Care Assistance
- Deferred Compensation and so much more!
Additional Information:
- A background check including criminal record history will be conducted prior to a new hire.
- Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
- We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
- Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
- Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from and . Until this documentation is provided, you will not be selected to move forward in the hiring process.
- DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
- DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit
- This position may be represented by a Union shop.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.For questions about this recruitment, or to request reasonable accommodation in the application process, email or call us at (360) ###-####. For TTY service, call the Washington Relay Service at 7-1-1 or 1-800-###-####.More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.The Washington State Employee Assistance Program promotes the health and well-being of employees.Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.Vacation (Annual Leave)Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.Pay status includes hours worked, time on paid leave and paid holiday.As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.Military LeaveWashington State supports members of the armed forces with 21 days paid military leave per year.Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.Additional LeaveLeave SharingFamily and Medical Leave Act (FMLA)Leave Without PayPlease visit the State HR Website for more detailed information regarding benefits.Updated 07-21-202501 Are you a current Washington State Department of Corrections employee?
02 Do you have a high school diploma or equivalent?
03 How many months of experience do you have maintaining, processing, entering, and/or calculating sentence structure for Incarcerated Individuals' records? Note: Incarcerated or supervised individuals records are defined as records containing certified copies of the original documents relating to the individuals' crime and sentence. An individual's records are not property files, grievance files, administrative files, treatment files, medical files, slough files, parole files, counselor files, or custody files.
- I do not have this experience, but I am willing to learn.
- I have less than 12 months of this experience.
- I have 12-23 months of this experience.
- I have 24 or more months of this experience.
04 Based on how you answered the previous question, please describe how you gained experience maintaining, processing, entering, and/or calculating sentence structure for Incarcerated or Supervised Individual's records. Please include employer(s) and dates of employment. If you answered as not having the experience as mentioned in the previous question, please respond with N/A. Do not respond with see resume . 05 Which one of the following best describes your skill level for using a computer to perform tasks such as creating documents using Word, entering data into a database, using the Internet for searches, creating Excel Spreadsheets and using Outlook?
- I do not have enough skills to meet the definition of the basic skills below.
- BASIC: Create, save, preview and print a basic document; edit selected text; change font appearance; create and format a worksheet; compose email messages and organize emails into folders.
- INTERMEDIATE: Insert graphic objects and visual effects to a document; add tables to a document or convert tables to text; add watermarks, borders, headers and footers; use advanced formulas; organize tables and worksheets; create and modify charts; set calendar options; sort, find and filter messages; create distribution lists; share and delegate folder access; customize toolbar, menu bar, quick access tool bar and the To-DO bar; customize message options.
- ADVANCED: Insert content using quick parts; control text flow; perform mail merge function; uses macros for tasks; insert cover pages and table of contents; track changes and comments; insert bookmarks, footnotes and endnotes; add hyperlinks; cross-references and citations; link documents to excel worksheets; merge documents; redaction function; hide text; add digital signature, restrict access and use passwords; create, protect and automate forms; create and edit micros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data list outline; consolidate data and link workbooks, export and import text files and XML data; import data from the Web and create Web queries; analyze data using trend lines, personalize email with stationary and themes; create signatures; configure email security settings; group items and create search folders; apply conditional formatting; manage data files; create mail merge using contacts; archive messages.
- EXPERT: Able to use and train others in all Word, Excel and Outlook functions listed above.
06 Do you have knowledge of Revised Code of Washington (RCWs), Washington Administrative Code (WACs) and DOC policies?
07 If you responded Yes to the question above, please describe how you gained this experience. Please include employer(s) and dates of employment. If you answered as not having the experience as mentioned in the previous question, please respond with N/A. Do not respond with see resume . 08 Please describe any law enforcement databases you have experience with and where you gained that experience. 09 Do you have the ability to relocate/transport up to forty (40) pounds?
10 This position requires the ability to assist individuals with various criminal backgrounds. Is this something you would be willing to do?
11 Please explain any additional work or college experience that you have had that you believe adds to your qualifications. If you do not have any additional experience to provide, please respond with N/A . 12 Did you ATTACH a detailed chronological resume, cover letter/letter of interest describing how you meet the qualifications for this position, and at least 3 professional references to THIS application?Note: Phone number AND email address are required for all professional references.
13 If hired for this position, do you currently possess required documents to allow you to legally work within the United States? The attached link lists acceptable documents:
14 If hired for this position, will you require employer sponsorship, either now or in the future?
Required Question