CORPORATE - SYSTEMS ENGINEER - Gate Fuel Service : Job Details

The System Administrator supports multiple technologies as well as addressing escalated support requests from the help desk. Ideal candidates have several years' experience with Windows servers and desktops, a variety of application support, in-depth knowledge of virtualization platforms, while providing efficient and friendly customer service. Successful candidates will be able to multi-task and possess exceptional organization skills. They will use their experience to systematically problem solve while communicating effectively in a team environment. The role is ideal for detailed driven, fast-paced professionals with a focus on providing outstanding customer service. What to Expect: § Configuration and support of WAN & LAN technologies § Configuration and support of Microsoft server operating systems and applications. § Configuration and support of virtualization platforms § Administration and support of Microsoft Office 365 § Administration and support of various security platforms § Administration and support of backup and replication technologies § Investigates and coordinates the resolution of complex technical services and project-related issues § Organizes and prioritizes technical issues and tasks § Advises on the correct and effective use of system and software to ensure that services meet all agreed performance targets, service levels, and technical requirements § Presents solutions, which would enhance the performance of existing infrastructure or applications § Monitor network performance and provide needed support § Produce, maintain and update technical documentation Ideal Candidates: Ø Bachelor's Degree in related field preferred, or equivalent experience Ø Extensive knowledge in virtualization & cloud environments Ø Extensive knowledge in network fundamentals and troubleshooting Extensive knowledge in Microsoft O365 administration Ø 5+ year(s) supporting Windows server environments and applications, specifically:

• Microsoft Windows Server
• Active Directory, DNS, DHCP, Group Policies
• Desktop operating system support

Ø Experience maintaining and troubleshooting VoIP systems Ø Certifications in Microsoft platforms, VMware, or other related technologies preferred Ø Flexibility to accommodate after-hours maintenance windows or troubleshooting Ø Excellent communication skills, both written and verbal Ø Flexible scheduled to allow occasional travel