Coordinator of Outreach & Recruitment - Commonpoint Queens : Job Details

ABOUT THE ORGANIZATION: Commonpoint, headquartered in Queens, is a multifaceted community organization dedicated to sustaining and enhancing the quality of individual, family and communal life throughout the metro New York area, offering services to people of all ages, ability levels, stages of life and backgrounds. Commonpoint strives to meet the evolving needs of the community helping 100,000 members ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance to name a few. Commonpoint has grown tremendously in the last five years and now has a budget over $90M, a mission-driven staff of 3,000 and more than 80 sites in the five boroughs. Coordinator of Outreach & Recruitment, Bronx: Under the supervision of the Director of Outreach & Recruitment and the Director of Workforce. The Outreach and Recruitment Coordinator is responsible for conducting all daily outreach, recruitment, and assessment from workforce programming at the Bronx site. The Coordinator of Outreach & Recruitment will adhere to Commonpoints framework of a holistic (social, emotional, physical, and cognitive) Human Development Model of a family-supported, strength-focused, and hope-engendering practice. The representative must have the ability to work effectively with populations representing diverse social, economic, cultural, ideological, and ethnic backgrounds, life experiences and abilities, including community members, students, funders, and staff. The coordinator is expected to demonstrate direct knowledge of the agencys mission, offerings, and student base, and to innovate and advocate for organizational change. Essential Duties and Responsibilities Outreach & Recruitment:

• Communicating with diverse communities, ethnicities, and applying the understanding of workforce development strategies and population need.
• Conducting daily outreach and recruitment duties such as social media management (Assist in managing social media accounts to promote outreach and recruitment), answering phone calls/text messages, and emails.
• Conducting outreach in-person to support recruitment efforts from all 5 boroughs of NYC, high level understanding of the Bronx (including but not limited to street-canvassing, tabling events, and networking opportunities).
• Recruitment for all Bronx programming, including attending fairs, networking events, community events, and school partner events.
• Monthly community event organizing, information sessions, and workshops.
• Comfortable with field work in diverse multicultural urban environments/ comfortable traveling throughout the 5 NYC boroughs.
• Be metrics and systems-oriented and comfortably meet outreach and recruitment monthly metric supporting over 500 clients monthly.
• Performs client data tracking, collection, and monthly reporting of outreach and recruitment strategies. Referral sources i.e. calls, website, internet, direct referrals, etc.
• Support in the development of a database of stakeholders and community partners that will support ongoing recruitment and enrollment goals for the Bronx portfolio.
• Sets the tone for inclusive, compassionate, respectful, empathic culture with potential community partners, participants, and families.
• Develop and implement annual work plans for outreach programs relating to the Bronx key initiatives.
• Implement, develop & evaluate the outreach department to ensure we get the best candidates.
• Develop outreach presentation materials using graphic design platforms.
• Support with client intakes and enter client data and demographics into Salesforce and other funder mandated databases.
• Assist as needed.

Qualifications:

• Bachelors degree required (Bachelors in Health and Human Services, Public Health, or Health Administration preferred), Masters desired.
• Proven three to five years working in outreach and recruitment for workforce development contracts, WIOA, Adult Literacy, Community-based programming, Youth Programming etc.
• Proven experience working with quantitative and qualitative data tracking and analysis for evaluative program performance.
• Strong Customer Service skills, ability to build rapport and partnerships with stakeholders and maintain daily communication with stakeholders, partners and, clients.
• Excellent Written and Verbal communication skills.
• Ability to use quick independent judgment and initiative.
• Ability and proven experience effectively using Microsoft excel/Google Workspace applications.
• Knowledge in developing accountable system based on contract requirements.
• Experienced in identification of needs, placement and linkage strategies for participants.
• Fluency in Spanish or French preferred.

Salary $55,000-$65,000. Commonpoint reserves the right to revise or change job duties and responsibilities. Commonpoint is an equal-opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. To Apply: Please submit a cover letter and rsum, as a Word or PDF document only, to Sherline Altidor at [email protected]. Please indicate Coordinator of Outreach & Recruitment, Bronx in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted. #J-18808-Ljbffr