Contract Manager - City of New York : Job Details

The selected candidate will be offered a salary between $66,442.00-$86,000.00. These positions are only open to candidates who are permanent in the title of Program Evaluator or reachable on the list.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of New York City's children and families by providing child welfare, juvenile justice, and early care services. In child welfare, ACS contracts with private nonprofit organizations to support and stabilize families at risk of a crisis through preventive services and provides foster care services for children not able to safely remain at home. Each year, the agency's Division of Child Protection responds to more than 50,000 reports of suspected child abuse or neglect. In juvenile justice, ACS manages and funds services including detention and placement, intensive community-based alternatives for youth, and support services for families. ACS is also a key part of NYC's early childhood and education continuum, providing child care assistance to thousands of child welfare involved and low-income children so they can access safe, affordable, quality care.

The Contract Management Unit will provide oversight and support for all aspects of contract management on a portfolio of foster care and/or residential services contracts which include invoicing, budget review and approval, billing/payments, troubleshooting, communication, and contract evaluation. Contract Manager responsibilities will include:

• Support contract start-up and ensure compliance with start-up requirements.
• Develop a Contract Monitoring Plan for purposes of identifying and recording all requirements per assigned contract, identifying appropriate monitoring methods, delegation of responsibilities, identifying monitoring frequency, and tracking status of activities.
• Ensure the Contractor is in compliance with contractual requirements, as well as, applicable and relevant ACS, NYC, NYS rules, laws, regulations, and policies.
• Serve as the primary point of contact to the Contractor for agreed-upon matters per the Contractor Communication Plan and Contract Monitoring Plan and coordinating with other divisions within ACS (e.g., Finance/PPM/Procurement).
• Review and approve annual budgets and subsequent modification requests; communicate with Contractors clarify budget issues and questions.
• Review invoices/requests for payment and supporting documentation from the Contractor to verify invoices align with services provided in contract terms.
• Monitor contract budget (including burn rate), analyze projected spending based on expected utilization, and identify and escalate any budget risks; maintain and generate critical information needed to complete budget monitoring reports and tools; escalates concerns about risks to the Executive Director of Contract Management.
• Conduct site visits, as needed, to review information and documents (invoices, files, system reports, audit files and system data), personnel, physical facilities, operations, service delivery, client records, and conduct individual or group interviews.
• Perform qualitative analysis in the evaluation of services provided by the Contractor, which may include reviewing information from the Quality Monitoring Units to complete annual and ongoing Performance Evaluations.
• Coordinate the Amendment, Renewals, and Budget Modification process by coordinating with internal Supporting Divisions and Contractor.
• Coordinate annual budget contract adjustments based on the Contractor's performance evaluation.
• Ensure completion of ACS close-out tasks as per contract terms.

1. A master's degree from an accredited college or university in social work, economics, finance, accounting, business, personnel or public administration, human resources management, management science, operations research, organizational behavior, statistics, labor relations, psychology, sociology, nursing, counseling, child welfare, political science, urban studies, education or a closely related field, and two years satisfactory full-time professional experience performing quantitative/qualitative statistical analysis in the evaluation of social service programs and/or operations, or utilizing statistical analysis in social service program-level planning. At least one year of this experience must have been in a supervisory, administrative, managerial or consultative capacity or related area; or A maximum of six semester credits from an accredited college in statistics and/or research methodologies may substitute for up to six months of the experience described in 1 above. However, all candidates must possess the one year of experience in a supervisory, administrative, managerial or consultative capacity, and at least an additional six months of full-time professional experience as described in 1 above.

2. A baccalaureate degree from an accredited college or university in one of the fields listed in 1 above and three years of the full-time satisfactory professional experience described in 1 above, including at least one year of experience in a supervisory, administrative, managerial or consultative capacity or related area. A maximum of six semester credits from an accredited college in statistics and/or research methodologies may substitute for up to six months of the experience described in 1 above. However, all candidates must possess the one year of experience in a supervisory, administrative, managerial or consultative capacity, and at least an additional six months of full-time professional experience as described in 1 above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.