Content Strategist - Disability Solutions : Job Details

Job DescriptionABOUT THE CAMPAIGN FINANCE BOARD The New York City Campaign Finance Board manages New York City's small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City's small donor democracy program. We are dedicated to making New York City's local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. ABOUT THE DEPARTMENT The Marketing and Digital Communications unit leads the top-level marketing and communications strategy for the CFB and creates the strategy for all public-facing materials that directly engage and serve the needs of five million New Yorkers in thirteen languages through the agency's voter engagement initiative, NYC Votes. JOB DESCRIPTION The Public Affairs department of the New York City Campaign Finance Board seeks a Content Strategist to lead strategic efforts across the agency's digital and print communication platforms. In addition to creating content about the agency's work and the public matching funds program, the Content Strategist will take a lead role in creating voter education content to inform and engage voters under the agency's NYC Votes initiative. This position will report to our Associate Director of Digital Communications, and will supervise a digital-first content team, including a Social Media Manager and Digital Media Manager. We're looking for an exceptional writer and storyteller who wants to break down barriers to participation and engage New Yorkers in the electoral process by creating accessible, relevant information that meets New Yorkers where they are. - Implement the CFB's content strategy across web, social, and print, including agency websites, social media channels, email and SMS campaigns, and Voter Guide output. - Create and maintain specialized content calendars built around key election dates and strategic ongoing goals for the Public Affairs division. - Provide strategic guidance for organic and paid campaigns, including targeting strategies, budgets, messaging, and success metrics. - Develop new approaches to adapt content and information to engage specific target audience groups among voters and potential voters, including underrepresented groups such as youth and immigrant voters. - Grow public-facing awareness around all aspects of the CFB mission, from founding to current initiatives including the matching funds program and contributions. - Leverage expanded partnerships with individuals and organizations to reinforce familiarity with NYC Votes information and grow credibility with internal and external audiences. - Write and edit original content for voters, volunteers, partner organizations, and the general public. - Directly supervise the Content Strategy team (Social Media Manager, Digital Media Manager, and other team members as needed) in the Marketing and Digital Communications unit. - Set long-term standards of management and leadership throughout the unit, allowing staff members to assume responsibilities that will allow for ongoing professional development. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of digital content strategy across multiple platforms (web, social, print, SMS, email). - Knowledge of content planning practices, including how to build and maintain calendars tied to key events like elections. - Familiarity with performance marketing principles, including paid vs. organic digital strategies. - Knowledge of performance metrics and KPIs (e.g., engagement rates, open rates, impressions). - Familiarity with content accessibility standards (WCAG) and best practices for plain language. - Awareness of current digital media trends and evolving platform capabilities. - Understanding of content production workflows across web, design, social, and video. Abilities - Ability to translate agency goals into actionable and audience-relevant content strategies. - Ability to manage multiple priorities under tight deadlines, especially in high-volume election seasons. - Ability to synthesize feedback from multiple teams into a unified, compelling content direction. - Ability to lead a team with respect, transparency, and accountability. - Ability to interpret strategic plans and align daily content decisions with long-term objectives. - Ability to recognize opportunities for content improvement and act without needing external prompts. - Ability to foster collaboration across teams, breaking down silos while respecting boundaries. - Ability to identify and escalate accessibility and EEO-related issues appropriately. Skills - Editorial and strategic writing: ability to craft persuasive, informative, plain-language content. Copywriting experience in the branding or agency world, understanding of how to use language in a concise yet meaningful way. - Digital content planning: calendar management, campaign mapping, coordination across teams. - Performance analysis: interpreting analytics and making data-informed content decisions. - Team leadership: supervising, mentoring, and conducting performance management. - Stakeholder communication: facilitating collaboration across internal and external partners. - Experience working alongside Art Directors/Creative Directors on creative campaigns, has a trained eye for audience-right visuals - Project management: administer deadlines, priorities, and long-term deliverables simultaneously. - Cultural competency: creating inclusive content and engaging respectfully with diverse communities. - Technical literacy: navigating content tools (CMS, email platforms, analytics dashboards, social schedulers). Preferred Skills/Qualifications - Bachelor's degree in communications, journalism, marketing, public policy, or a related field; advanced degree or equivalent professional experience a plus - 4-6 years of experience in digital content strategy, editorial planning, or cross-channel campaign execution - Demonstrated experience managing or contributing to multi-platform content ecosystems, including social media, websites, email/SMS, and paid digital advertising - Proven ability to develop content for diverse and multilingual audiences, with an understanding of accessibility and language access best practices. Facility with language(s) other than English would be a significant asset. Experience with running multilingual campaigns or working with multilingual creators. - Strong understanding of editorial workflows, including managing content calendars and collaborating across creative, technical, and policy teams - Familiarity with New York City government, civic engagement initiatives, or voter education is highly desirable - Excellent communication and project management skills, with experience supervising or mentoring creative staff _________________________________________________________________________________________________ MINIMUM QUALIFICATIONS - Depending on the civil service job title code, this section will be auto-populated. A bachelor's degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in 1 above; or Education and/or experience equivalent to 1 above. _________________________________________________________________________________________________ TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. - For more information on careers with the NYC Campaign Finance Board visit our website at to access the full listing of job opportunities and to learn more about our agency. _________________________________________________________________________________________________ ADDITIONAL INFORMATIONThe City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning & development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact [email protected] or (212) ###-####. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.ANALYST CFB AL 2&3 ONLY - 0660APublic Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.