Content Claims Specialist - Field - Level I - Crawford & Company : Job Details
Content Claims Specialist - Field - Level I
Crawford & CompanyJob Location : Oklahoma City,OK, USA
Join to apply for the Content Claims Specialist - Field - Level I role at Crawford & Company
Continue with Google Continue with Google
Content Claims Specialist - Field - Level I2 days ago Be among the first 25 applicants
Join to apply for the Content Claims Specialist - Field - Level I role at Crawford & Company
Get AI-powered advice on this job and more exclusive features.
Sign in to access AI-powered advicesContinue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Job Description Content Claims Specialists are responsible for the physical inventory and valuation of contents damaged in residential and commercial property claims as a result of a covered peril.
Job Description Content Claims Specialists are responsible for the physical inventory and valuation of contents damaged in residential and commercial property claims as a result of a covered peril. Responsibilities
- Communicate with adjusters/policyholders and industry vendors to explain their roles as Content Claims Specialists and their respective roles/contributions in the claims handling process.
- Complete physical inventory of the contents impacted by the covered loss. Identify claim type and apply appropriate methodology based on the circumstances of the contents loss. May be exposed to diverse conditions (cold, heat, rain, debris, etc.).
- Ensure consistent and quality/turnaround of all claims in accordance with the Company's productivity and performance standards and our client's SLA requirements.
- Work with the Field Support Department to organize resources (claims assistants, pricing representatives) required for completing the data entry and LKQ assessment of all damaged/destroyed total loss contents in an efficient and effective manner as per productivity standards.
- Independently manage claim load to promote/achieve the timely turnaround/closures of all claims.
- Communicate with all parties (adjusters/policyholders) in adherence with edjuster's commitment to timely and informative updates on the content claims process.
- Complete/submit detailed work/time logs on a daily basis, for all claims processed.
- Maintain claim related notes in the Company's Claims System/Web-application, exclaim, relating to incurred hours over productivity standards, as well as related to specific issues and other pertinent notes.
- Ensure timely and accurate completion/pricing of all outstanding items, which have not been priced via other channels, and following pricing Like, Kind and Quality (LKQ) standards.
- Maintains professional and technical knowledge through continuing education.
- Consistently promote edjuster's brand, image and reputation in a professional and positive manner.
- Upholds the Crawford Code of Business Conduct at all times.
- Participate in Special Projects, CAT response, or perform duties in other areas as requested.
- Secondary (High School) Diploma.
- College degree preferred.
- Minimum 6 months relevant work experience.
- Good verbal and written communication skills.
- Good attention to detail.
- Strong analytical and problem solving skills.
- Ability to work independently
- Strong computer skills (MS Office/Outlook/Excel, Etc)
- Excellent interpersonal skills including the ability to handle challenging situations and people.
- Must have a valid driver's license and pass a background check.
- This is a remote/work from home position. Employee must be able to provide:
- an adequate workspace, free of noise
- high speed internet service
- reliable personal vehicle and valid driver's license
- Company equipment including laptop will be provided. It is the employee's responsibility to care and maintain the equipment, as per policy
- Overnight travel required
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
- Seniority level Entry level
- Employment type Full-time
- Job function Marketing, Public Relations, and Writing/Editing
- Industries Insurance
Referrals increase your chances of interviewing at Crawford & Company by 2x
Get notified about new Content Specialist jobs in Oklahoma City, OK.
Oklahoma City, OK $80,000.00 - $100,000.00 5 days ago
Online Task Contributor (WFH/Freelance) English Speaker Internship: Digital Marketing & Social Media Social Media and Digital Content Manager - Marketing and CommunicationsOklahoma City, OK $47,257.60 - $49,147.90 2 days ago
Social Media and Digital Content Manager - Marketing and CommunicationsOklahoma City, OK $47,257.60 - $49,147.90 2 days ago
Social Media and Digital Content Manager - Marketing and CommunicationsOklahoma City, OK $47,257.60 - $49,147.90 3 days ago
Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Replenishment) - Full TimeOklahoma City, OK $15.50 - $29.20 4 days ago
Oklahoma City, OK $35.00 - $44.00 2 days ago
Automotive Service Writer - Bob Howard Nissan Produce Order Writer (Buyer / Inventory Replenishment) - Full TimeOklahoma City, OK $15.50 - $29.20 2 days ago
Social Media & Sales Superstar for Beloved Local Toy Store in Norman, OKWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr