Contact Center Representative (Customer Agent I) - Maryland Department of Transportation : Job Details

Contact Center Representative (Customer Agent I) (Grade 10)Current part time vacancies exist within the MVA Contact Center (Allegany County) only. This is an interview and hire position All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered. The Motor Vehicle Administration (MVA) is seeking dynamic, progressive candidates with a focus on delivering premier customer service with innovative ideas and solutions for the position of Contact Center Representative (Customer Agent I). This position will respond to customers in English and Spanish via phone and email inquiries regarding a variety of topics such as titling and registering vehicles, licensing, and monitoring drivers, issuing identification cards, licensing, and regulating vehicle related services. Responsibilities include, but are not limited to:Advising customers, either verbally or ...Agent, Representative, Customer Service, High School, Application, Customer, Retail