Contact Center Representative - Claims Intake - Sentry Insurance Group : Job Details

As a member of Sentrys Claims Contact Center, you will be the initial contact for our customer when a incident occurs. In addition, you will: - Work with a team to successfully meet department phone Key Performance Indicators - Process claims for policyholders, claimants and others over the phone - Assist with processing claims that are received over the internet/mail - Participate in weekly team huddles and associate engagement activities What It Takes. In order to be eligible for this elite opportunity you must meet the following criteria: - Customer service experience - Strong punctuality and dependability - Solid oral and written communication skills - Preferred Proficiency in Spanish - Effective listening skills in addition to the ability to concisely summarize information provided by our customers are essential - Proficient computer skills - Ability to adapt to an ever-changing environment. What Youll Receive. At Sentry, your total rewards go beyond...Claims, Intake, Representative, Retail, Insurance