Console Operator - TidalHealth - Peninsula Regional Health System : Job Details

The Console Operator provides 24 hour/7 day routine and emergency communications for the Medical Center, satellite offices and physicians. Communication methods include the use of a computer-based telephone system console, public address and digital paging system, and a radio based network. The Console Operator will also staff the Information Desk, providing assistance to our Customers via telephone and direct contact. This is a highly visible position providing quality Customer Service to our staff and the public. It requires an excellent working knowledge of the Medical Center s departments and their function, and hours of operation. Considering the high level of confidentiality regarding patient information, the Operator must be responsible and use excellent judgment in this position. Console Operator Position Requirements Education High School diploma or G.E.D. Experience Must have experience in a Customer Service environment. Previous switchboard experience in a fast-paced environ...Operator, Customer Service, Manufacturing, Healthcare