Configuration Engineer Senior Advisor - Elevance Health : Job Details

Assigns and handles customer service requests for all internal workgroups, manages and monitor environment processes for those workgroups. Coordinates the upgrade of environments for large scale efforts and serves as group contact for major projects and initiatives. Takes ownership of customer issues affecting EMS workgroup processes and manages and enforces processes to support ongoing process improvement. Leads environmental build efforts for large-scale Enterprise project/release efforts. May perform code migrations and prepare, merge, and version code for production builds. Works with appropriate workgroup to develop SLAs and OL - As based on work assignments and monitors SLAs and OL - As to ensure customer satisfaction. Leads team meeting (in absence of manager. Participates on ad-hoc committees to support Enterprise efforts. Introduces other areas to EMS services and rolls-out EMS process/procedure changes to the Enterprise as needed. Analyzes scope of work requests, develops wor...Engineer, Advisor, Senior, Configuration, Technology, Healthcare