Concierge - Receptionist - Pivotal Health Care : Job Details

Job DetailsJob LocationNorthridge Village - Ames, IAPosition TypeFull TimeJob CategoryAdmin - ClericalDescriptionNorthridge Villageis an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:Health, Dental, & Vision Care Plans with company cost share (full-time only)Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family. 401(k) with company matchPTOHoliday Premium PayVolunteer Time OffCompetitive Wages & Shift DifferentialsReferral BonusService Award BonusCareer Path DevelopmentTuition Assistance & Certification Course PaymentFun & engaging team environmentIf you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading!Role:Due to a well deserved retirement, we are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities. Responsibilities:Answer and direct all in-coming phone callsGreet all customers and direct them as neededHave working knowledge as to the roles and responsibilities of management staffAbility to communicate effectively the services and products that Community offersAssist Business Manager with AP coding, statements, and Resident Trust FundQualificationsQualifications: High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products. Receptionist experience preferred. Our Community is a part of a family of Retirement Communities which include:Colonial Village, Overland Park, KSMaggie's Place of Colonial Village, Overland Park, KSWestchester Village, Lenexa KSLinden Woods Village, Gladstone, MORaintree Village, Lee's Summit, MOPrairie Vista Village, Altoona, IATerrace Glen Village, Marion, IACedar Ridge Village, West Des Moines, IANorthridge Village, Ames, IAKennybrook Village, Grimes, IAWe are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines.#Receptionist #AdministrativeAssistant #ClericalWork #SeniorCare #ResidentCare #SeniorLiving