Concierge medical receptionist - OWM Integrative Wellness : Job Details

Medical Receptionist – OWM Integrative Wellness (Buffalo, NY)

$24–$26/hour (based on experience)

OWM Integrative Wellness is a nationally recognized center for advanced integrative and regenerative medicine. Our mission is to help patients live their most vibrant, optimized lives through cutting-edge therapies, compassionate care, and a personalized wellness experience.

We're looking for a Medical Receptionist who thrives in a professional, fast-paced clinical environment and shares our commitment to excellence and patient-centered service. This is a front-line role supporting our patients, clinical team, and administrative operations.

What You'll Do:

• Welcome patients and ensure a warm, professional first impression
• Manage phone calls, scheduling, and patient communications
• Coordinate patient check-in and check-out with accuracy and efficiency
• Support clinical staff with scheduling and workflow needs
• Handle administrative tasks with attention to detail and confidentiality

What We're Looking For:

• Previous medical office or reception experience (integrative/functional medicine a plus)
• Strong communication and organizational skills
• Comfort with technology and EMR systems
• Professional demeanor with warmth and compassion
• A team player who contributes to our collaborative culture

Why Join OWM:

• Competitive pay: $24–$26/hour (based on experience)
• Be part of a forward-thinking, physician-led team redefining healthcare
• Support patients in life-changing wellness and healing journeys
• Positive, growth-oriented culture with opportunities for development

If you're inspired by helping patients feel truly cared for and want to be part of a practice that's setting new standards in integrative wellness, we'd love to hear from you.