Concessions Team Member - Wintrust Sports Complex - Sport Advisory : Job Details

**CONCESSIONS TEAM MEMBER**

**Sports Facilities Management, LLC- Wintrust Sports Complex**

*LOCATION Bedford Park, IL*

**DEPARTMENT: FOOD & BEVERAGE**

**REPORTS TO: FOOD & BEVERAGE MANAGER**

**STATUS: PART-TIME (NON-EXEMPT)**

**ABOUT THE COMPANY:**

Sports Facilities Advisory, LLC (SFA), Sports Facilities Development, LLC, and Sports Facilities Management, LLC (SFM) working together as The Sports Facilities Companies , are headquartered in Clearwater, FL. Founded in 2003, SFA has served more than 2,000 communities, produced more than $10 billion in institutional-grade financial forecasts, and provided funding strategies and solutions for more than 70+ youth and amateur sports and recreation complexes worldwide. SFD serves facility owners through owner's representation, venue planning, and procurement services during pre-development and construction. SFM provides industry-leading, results-driven management solutions for sports, fitness, recreation, and event venues nationwide. Since 2014, SFM-affiliated venues have hosted more than 100 million visitors and generated hundreds of millions of dollars in economic impact. For more information, visit: sportsfacilities.com and thesfnetwork.com.

Wintrust Sports Complex , located in Bedford Park, Illinois, is the Midwest's premiere destination for sports, events and recreation. Our Midwest location and proximity to Chicago's Midway Airport will draw teams from all regions of the United States and beyond. Only minutes from Midway Airport, major inter - states, and top-rated hotels; athletes and their families consider this the most convenient destination for sports tournaments. Midway Central is a member of the SF Network , the nation's largest and fastest growing network of sports facilities and is operated by the industry-leader in outsourced operations, The Sports Facilities Companies . To learn more, visit wintrustsportscomplex .com .

**POSITION SUMMARY**

We are looking for positive individuals to assist with our concessions areas to provide quality service as well as consistent products.

**PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:**

* Assist customers as needed with outstanding customer service

* Operate an electronic cash register and credit card machine

* Perform basic mathematical computations

* Balance drawer and manage daily income

* Communicate with the public in a tactful, polite, and friendly manner

* Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers

* Pick up dishes, glasses, eating utensils, and trash in dining and concession areas

* Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment

* Take and record temperature of food to ensure proper temperature controls in the transportation of food

* Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas

* Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of tables and event space

* Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.

* Alert management immediately regarding mistake or adjustment to the cash drawer

**MINIMUM QUALIFICATIONS:**

* Must be at least 18 years of age

* Must be able to work weekends

* Prior experience operating a cash register and balancing a cash drawer

* Ability to communicate in a positive, friendly manner with patrons

* One year of customer service experience with general public preferred

**WORKING CONDITIONS AND PHYSICAL DEMANDS**

* Occasionally required to climb or balance; stoop, kneel, crouch, or crawl

* Must occasionally lift, pull, push, and/or move 50 lbs.

* Exposure to cleaning chemicals that must be handled with extreme caution

* While performing the duties of this job, the employee may work in outside weather conditions and can be exposed to hot, wet, cold and humid conditions