Compliance Quality Assurance and Control - Tempus Unlimited : Job Details

Position Title: Compliance Quality Assurance and ControlLocation: Tempus Corporate Headquarters, Stoughton, Massachusetts, United States of AmericaRequisition Number: Req #209Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. The Compliance Quality Assurance and Control position is responsible for ensuring the accuracy and completeness of various PCA transactional processes associated with the Tempus Unlimited Fiscal Intermediary PCA Program contract and various Community Services contracts. Assure ongoing compliance with Tempus Quality program and FI/Community Services contract requirements. Prepare daily reports to communicate results of various quality activities to appropriate Tempus personnel. Inform QA Supervisor of any quality trends identified during the quality control process.Essential FunctionsPerform routine Quality Control testing on incoming New Hire Paperwork (NHP).Perform routine Quality Control testing of Direct Deposit/Debit Card Paperwork (DD/DC).Perform routine Quality Control testing of Consumer/Surrogate assignments.Identify Findings and Notifications.Update multiple quality spreadsheets in EXCEL for reporting purposes.Assist in the production and delivery of the NHP, and DD/DC daily reports.Coordinate with other QC team members to ensure all areas of QC are being completed in a timely manner.Effectively interact with FI, Administration and Community Service teams to resolve issues (i.e. missing or incomplete paperwork).Notify Quality Assurance Supervisor of any repeating error trends to improve the quality process and/or identify potential training issues.Immediately alert appropriate Quality Control and Payroll Management individuals if a High Priority finding is discovered. Ensure a communication has been made and resolution steps are in process to correct finding, and procedures are identified to prevent re-occurrence if the finding is critical in scope (Someone shows up on OIG). .Support Quality Assurance team upon request (document extraction, sample production, Overbilling).Perform other duties as assigned by QA Supervisor CompetenciesStrong organizational skillsAttention to accuracy and detailProficiency with basic math calculationsAbility to multi-taskAbility to work independentlyExperience with Excel, Spreadsheets, and Graphs Preferred ExperienceProficiency in Microsoft Office softwarePrior Quality Control and Customer Service experience a plus! Required EducationHigh School Diploma Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. TravelNo travel is required for this position. Other DutiesNote this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. BenefitsTempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.Sign on bonusReferral bonusWork/Life Balance - flexible work schedulesPaid time off - 25 days per year for full time staff14 paid HolidaysTempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSABasic Life, Short Term and Long Term DisabilityOn-site gym (Stoughton Location) and wellness initiativesAnnual Reviews with merit based increasesEmployee Recognition ProgramFinancial Wellness - 403(b) Retirement Plan with matchingContinuing Education, Training and Advancement opportunitiesWork Authorization/Security ClearanceAll offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.EEO StatementEqual Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Job Family: AssistantJob Function: Non-SupervisorPI50aba18b9d0f-25660-#######0