Compliance Program Manager - Coinbase : Job Details

Ready to be pushed beyond what you think you're capable of?

At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

We're seeking a very specific candidate who is passionate about our mission and believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up.

Our work culture is intense and isn't for everyone. If you want to build the future alongside others who excel in their disciplines and expect the same from you, this can be the right place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

As the CX Compliance Program Manager at Coinbase, you will lead the charge in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone. You will oversee the execution of high-priority regulatory compliance programs within the company's Transaction Monitoring (TMS) function. This role involves leading strategic, multi-regional programs to ensure compliance with global AML regulatory bodies. You will integrate regulatory requirements into policies, oversee documentation and practical implementation across the business, and launch governance and controls to continually improve and scale operations to meet regulatory obligations. You will work closely with your team and cross-functional partners to develop and implement effective solutions that advance our goals.

You will collaborate with other leaders, internal stakeholders, and outsourced vendor partners to ensure that our operations scale in a thoughtful, effective way. If you're ready to take on a challenge that will make a difference, we want you on our team. Apply now and be part of something transformative.

• Lead cross-functional teams to deliver large-scale, global projects ensuring that all transaction monitoring objectives are met on time and within scope.
• Work across Technology, Operations, Compliance and Product teams to continually refine and improve transaction monitoring processes, ensuring regulatory compliance while maintaining a best-in-class customer experience.
• Translate Compliance requirements and policies into operations processes and procedures.
• Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes.
• Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals.
• Establish robust mechanisms and feedback loops to gather operations/investigator feedback to improve upstream Compliance and Product controls.
• Lead the development of dashboards and KPIs to monitor the success of the compliance program and track adherence to global regulatory requirements.
• Utilize metrics, reporting, capacity planning and financials to make informed data-driven decisions.

• Motivated by Coinbase's mission
• Minimum of 7 years of proven transaction monitoring/AML experience in financial services or technology
• Minimum of 3 years experience in a program risk or controls/governance function within Compliance/AML in a global organization
• Working knowledge of laws, regulations, and risk management practices for financial services
• Hands-on involvement in developing and producing metrics and reporting
• Proficient in PowerPoint/Google Slides and Excel/Google Sheets
• BA/BS degree in business, finance, or related fields

• Advanced degree in business, finance, or related fields
• Experience with cryptocurrency and interest in the space
• Experience across multiple AML systems and programs (e.g., KYC, AML, Sanctions)
• Experience with regulators in financial services
• Professional certifications (e.g. CRCM, CAMS, CIA, CISA, CICA)
• Deep understanding of Google apps, JIRA, Salesforce Service Cloud

Position ID: P72331

LI-Remote

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range. Full-time offers include target bonus, target equity, and benefits (medical, dental, vision, 401(k)).

Pay Range: $157,590—$185,400 USD

Please note that each candidate may submit a maximum of four applications within any 30-day period. Evaluate how your skills align with Coinbase roles before applying.

Commitment to Equal Opportunity: Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sex, gender identity or expression, sexual orientation, or any other basis protected by law. We also consider applicants with criminal histories in a manner consistent with applicable law. For US applicants, you may view Employee Rights and Know Your Rights notices, and Coinbase participates in the E-Verify program where required.

Coinbase is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation during the employment process, please contact [email protected]. For accessibility, you can download a screen reader tool from the provided links.

Global Data Privacy Notice for Job Candidates: Depending on location, GDPR and CCPA may regulate how we manage applicant data. Our full notice is available here. By submitting your application, you consent to data processing as described. For US applicants, arbitration terms apply as described here.

AI Disclosure: For select roles, Coinbase pilots AI tools for screening and interview note transcription. A human recruiter will review responses and transcripts to assess qualifications. The pilots are for testing purposes and Coinbase will not use AI to make decisions affecting employment. If you need accommodation due to disability, please contact [email protected].