Compliance Manager for Affordable Housing - Beacon Communities : Job Details

Compliance Manager for Affordable Housing

Old Colony Homes, Boston, MA

Old Colony Homes is an affordable housing community. Experience with move-in, interim, and annual recertification for Public Housing, Project-Based Vouchers, or Project-Based Section 8, along with Low Income Housing Tax Credits, is required.

The Compliance Manager leads the compliance team, interacting directly with prospective and current residents to achieve maximum occupancy. Acts as the Companys representative by conveying the benefits of the community. Responsible for the leasing process from introduction to actual occupancy and annual recertification.

Supervision Received: Reports directly to Property Manager. Supervision Exercised: No supervisory duties required.

Essential Functions of the Position (Note: Not all duties listed are required for every position.)

• Oversees COS and Leasing departments, setting performance standards
• Conducts training for new hires and provides ongoing support
• Assists with hiring, termination, and performance evaluations
• Prepares compliance reports and matrices monthly and quarterly
• Approves MI files and reviews files exceeding 140%
• Ensures move-in, move-out, and transfer processes are accurate
• Monitors waiting lists to ensure compliance with tenant selection plans
• Ensures correct completion of EIV reporting
• Prepares files for inspections and audits
• Maintains customer service at the Leasing Office, open Monday-Friday
• Reports weekly to management on departmental performance
• Maintains EIV binder
• Handles special projects assigned by the property manager
• Builds positive relationships with residents, communities, and agencies
• Enforces company policies and regulations
• Provides high-quality customer service with patience and professionalism
• Maintains confidentiality of residents and applicants

Minimum Qualifications

Education and Experience: Associates degree or equivalent required. Certified Occupancy Specialist designation required, with at least five years of senior COS experience.

Skills and Qualifications: Basic math skills, knowledge of subsidy regulations, proficiency in Microsoft Office and Excel, self-motivated, capable of handling emergencies and pressure, organized, detail-oriented, interpersonal skills, energetic, team-oriented.

Core Competencies: Teamwork, Integrity/Ethics, Dependability, Customer Focus, Flexibility.

Functional Job Competencies: Job Knowledge, Quality, Self-Development, Personal Organization, Productivity, Computer Skills.

Benefits:

• Health & Wellness: Medical, dental, vision, HSA/FSA options
• Work-Life Balance: Paid holidays, vacation, personal days, sick leave, wellness days, summer flex, volunteer days, early Fridays
• Retirement: 401k with company match
• Life Insurance: 100% paid, voluntary options available
• Additional Support: EAP, childcare & eldercare, career development

Company Overview:

Founded in 2004, Beacon Communities LLC manages approximately 150 properties, including affordable, market-rate, and mixed-income housing. We develop, acquire, and renovate properties to create vibrant communities.

We are committed to diversity and equal opportunity employment, participating in E-Verify, and fostering an inclusive environment for all applicants.