Complex Manager, Suncoast Complex - Raymond James Financial : Job Details

**Job Summary**Oversee the day-to-day operations of multiple Raymond James & Associates (RJA) retail branches that are combined to form a functional group. May service clients in his/her own book of business.**Essential Duties and Responsibilities**+ Assists Resident Manager at each branch with the following activities:+ Attracts, selects, orients, trains, and retains Financial Advisors (FAs) and support staff.+ Supervises daily trading and other office activities.+ Resolves client complaints.+ Performs reviews of client accounts.+ Develops and implements plans to meet office sales goals.+ Facilitates sales promotion activities such as seminars and luncheons/dinners.+ Develops and monitors office revenue and expense budgets.+ Informs FAs about new products and RJA managed underwritings.+ Continually evaluates complex structure and strategic plan, including future growth as needed, to promote overall efficiency and profitability while maintaining a commitment to excellent service.+ Responsible for compliance oversight and ensuring adherence to firm and regulatory policies and procedures.+ May service clients in his/her own book of business.+ Participates in community affairs as a representative of the firm.+ Performs other duties and responsibilities as assigned.**Knowledge of**+ Company's working structure, policies, mission, strategies, and compliance guidelines.+ Economic and accounting principles and practices, the financial markets, banking, and analysis and reporting of financial data.+ Legal requirements and federal and state regulations related to employment.**Skill in**+ Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.+ Preparing and delivering clear, effective, and professional presentations.+ Identifies the needs of customers through effective questioning and listening techniques.**Ability to**+ Continuously learn investment products, industry rules and regulations, and financial planning.+ Provide a high level of customer service.+ Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.+ Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.+ Articulate reasons behind decisions.+ Keep all appropriate parties up-to-date on decisions, changes, and other relevant information.+ Establish and maintain effective working relationships with others.+ Identify problems, gather facts, and develop solutions.**Education/Previous Experience**+ Bachelor's degree (B.A.) from four-year college or university, and a minimum of three (3) years experience in a financial services firm, or an equivalent combination of experience, education, and/or training as approved by Human Resources.**Licenses/Certifications**+ SIE required provided that an exemption or grandfathering cannot be applied.+ Series 7 and 9 & 10 (or 8) required.+ Series 63 & 65, or 66 as required by state.+ Life, Health, and Variable Annuity Insurance Licenses.+ NFA Commodities License required if any commodities trading is done in the branches.